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Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Dear Jared Liebman
Have a nice day! Thank you for posting to the Microsoft community. We will be happy to help you!
First of all, we regret for the inconvenience caused to your work. Based on your description, I have a general understanding of your question, I have to say that due to some permission restrictions, our forum is not able to contact you directly by phone. However if you are using business account, it's recommended that you contact the 365 support team, for your reference
- Get support - Microsoft 365 admin | Microsoft Learn
- Find Microsoft 365 for business support phone numbers by country or region - Microsoft 365 admin | Microsoft Learn
Meanwhile, if you still need further help, I still need to double confirm your type of account(outlook.com/hotmail.com/live.com/msn.com/imap account/pop account)
Thank you in advance for your understanding. Your patience and cooperation will be greatly appreciated. Hope for all the best!
Sincerely
Kerry Chen | Community Moderator