Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Hello Robert Kowalski5,
Thank you for reaching out to the Microsoft community!
I understand you have a concern regarding Microsoft Authenticator app. Based on the information you have shared with us I would recommend post this issue in our dedicated community for Microsoft Authenticator - Microsoft Q&A.
you will be able to find experts specialised in this matter.
You can also check the following Microsoft Authenticator FAQs to check for the most frequently ask questions to check recommendations for your scenario:Microsoft Authenticator FAQs - Microsoft Support
I apologize for redirecting you to a different community. I believe this step will ensure faster and more accurate assistance for your specific scenario.
I appreciate your patience and understanding.