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Authenticator app

Anonymous
2025-03-24T13:55:30+00:00

I changed my phone and logged out of my instagram account. And when i tried to log in again it asked for a code from the authenticator app. But since the phone is new. I didn’t have instagram linked to it yet but i had it on my old phone. Now i can’t log into my instagram account even though i have the password and instagram can’t help me. What should i do ? I don’t have a backup code for my instagram account as well .

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  1. Anonymous
    2025-03-25T01:38:41+00:00

    Hello Afnan Suhail,       Thanks for visiting Microsoft Community.Problems related to Authenticator require more professional technical information to help you solve them. We recommend that you try to seek help in Microsoft learn (English only), where there are more experts in related fields who can provide you with better solutions.It is designed to support advanced users like you. Many users prefer to ask questions and get more professional responses through this section.Here is a link to the forum where you can raise specific situations and share your ideas for solving problems.Microsoft Authenticator - Microsoft Q&AWe will keep this issue on file in case our great volunteers come up with ideas for you.Carlos - MSFT | Microsoft Community Support Specialist

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