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Authenticator issues, app isnt working?

Anonymous
2025-03-17T12:18:21+00:00

I need help logging into my work account. Wont let me log into the authenticator app on my phone, so cant get any further with downloading Word, Excel etc

Microsoft 365 and Office | Subscription, account, billing | For business | Other

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  1. Anonymous
    2025-03-17T18:07:21+00:00

    Hello Rina Parmer

    Thank you for reaching out to the Microsoft community!

    I apologize for any inconvenience caused by Microsoft Authenticator. our team primarily focus on the questions related to standard functionalities of Outlook however would like to provide guidance on your query.

    As this question is specifically related to Microsoft authenticator, it is highly recommended posting this concerns in our dedicated community. You will find specialized experts in the "Microsoft Authenticator - Microsoft Q&A" who can provide unique to unique to the specific problems.

    To post the query in the Microsoft Authenticator community you can use the following link: Microsoft Authenticator - Microsoft Q&A.

    You can also check the Microsoft Authenticator FAQs Microsoft to see solutions for most frequently asked questions on Microsoft Authenticator FAQs - Microsoft Support

    I apologize for redirecting you to a different community. I believe this step will ensure faster and more accurate assistance for your specific scenario.

    I appreciate your patience and understanding. Have a great day!

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