DisableFileSyncNGSC Alwas active

Question

I have a PC with One Drive that has this option activated. When it's activated I just can't open OneDrive, so I have to go to regedit, change it to "0" and then I can open One Drive. The thing is, this value is alway resetted to 1 after a few minutes, I don't know how. I've tried a lot of things, blocking the editing of this value on the registry, uninstall and install one drive, I activated and deactivated the option "Prevent the usage of OneDrive for file storage" and still the same. The weird thing is that there's 2 different "Prevent the usage of OneDrive for file storage" one older that Windows 8, and one newer. When I change the older one, I get a "DisableFileSync" key in registry that changes it's value depending on wether it's active or not. The other one stays always in 1.

Have someone any clue or test that I can make here?

Thanks in advance!

Answer 1

Hello, Onedrivewontwork

Welcome to Microsoft Community.

Have you had a chance to use Process Monitor to identify which process is changing that registry key? It could be really helpful in pinpointing the problem.

If you've already tried that, what did you find? Were there any processes that seemed out of place or suspicious?

If you haven't used one before, I highly recommend trying it. They can track all sorts of system activity, including registry changes, which should help us figure out what's modifying that key.

What is Process Monitor - Sysinternals | Microsoft Learn
How to find what/who changes the registry value - Microsoft Q&A

Looking forward to hearing your results so we can move forward.

Yuhao L

Microsoft Community Technical Support

Hatten Sie bereits die Gelegenheit, den Prozessmonitor zu verwenden, um zu ermitteln, welcher Prozess diesen Registrierungsschlüssel ändert? Es könnte sehr hilfreich sein, um das Problem zu lokalisieren.

Wenn Sie das bereits ausprobiert haben, was haben Sie gefunden? Gab es Prozesse, die fehl am Platz oder verdächtig erschienen?

Wenn Sie noch nie einen verwendet haben, empfehle ich Ihnen dringend, ihn auszuprobieren. Sie können alle Arten von Systemaktivitäten verfolgen, einschließlich Registrierungsänderungen, was uns helfen sollte, herauszufinden, was diesen Schlüssel ändert.

Was ist Process Monitor - Sysinternals | Microsoft Learn
How to find what/who changes the registry value - Microsoft Q&A

Wir freuen uns darauf, Ihre Ergebnisse zu hören, damit wir vorankommen können.