Issue with Microsoft 365 Migration Batch – Missing Service Key & Unclear

Question

Hello,

We are attempting to create a migration batch using the automated Google Workspace migration setup in Microsoft 365. The setup process indicates that everything is successful, but it does not generate or download the required service key (.json) file.

To work around this, we manually granted the necessary permissions, including disabling the "Disable service account key creation" setting. We then generated a new service key and provided it during the migration batch setup. However, when we proceed to the next step, we only receive an "X" error with no additional message or details.

Has anyone encountered this issue before? Is there a way to troubleshoot or obtain more information about the error?
Any guidance would be greatly appreciated!

Thanks!

Answer 1

Dear Noah Schaufelberger

Good day! Thank you for posting to Microsoft Community. I am happy to help you

Regarding your query on Google Workspace migration. Please understand that this query is outside of our support boundaries. For you to be assisted properly, please reach out to Questions - Microsoft Q&A; I am sure that our experts from that team can address your query effectively and accurately.  

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Thank you for your cooperation and understanding. Please do not hesitate to post your queries in Microsoft Community and we will always do our best to assist you!

Sincerely,

Tin | Microsoft Community Moderator