Automate Failed Flow without reason

Question

Hi Team,

I am having a problem with a "Start an approval process and send an email on Microsoft Form submission" flow. I followed an existing template and the flow worked fine for maybe a week or so then it say failed without giving any specific reason/suggestion.

I then create a new flow similar to this one and it worked well for about a week too then met with the same problem.

This time, I tried to create a new flow but it failed right away.

Would really appreciate if you could help me out on this!!

Answer 1

"> Hi Dustin,

Thank you for your rely.

Here is the error message.

Really appreciate your help and hope to hear from you soon.

Dear Trang T Nguyen Thank you so much for your screenshot.The best way to further troubleshoot it is to report it to the related team. We would love to help you further, sorry to say that due to limited resource, we cannot fix the issue directly.In this situation, we sincerely recommend you try to create a support ticket via below steps

1. Power Platform admin center with your admin credentials.
2. Select Help + support > New support request.

The support team over there has higher permission than us to investigate the issue from background, they have more resource and correct escalation channel in handling this kind of issues. This would be a more efficient way in handling the case for you. For reference: Get Help + Support in Power Platform - Power Platform | Microsoft Learn

Really appreciated your understanding and patience with us.

Dustin - MSFT |Microsoft Community Support Specialist

Answer 2

Hi Dustin,

Thank you for your rely.

Here is the error message.

Really appreciate your help and hope to hear from you soon.

Answer 3

Dear Trang T Nguyen Welcome to Microsoft CommunityI'm sorry to hear that you are experiencing the issue. May we have the error message so that we could understand better about the issue? At the same time, did you check the below link for reference？Get started from a template - Power Automate | Microsoft Learn Thanks for your patience and understanding. Should any uncertainties arise subsequently, please feel free to seek assistance once again.

Best regards,

Dustin - MSFT |Microsoft Community Support Specialist