Transcribing Audio Recordings using Copilot

Question

I have a need to transcribe audio recording files (wav, mp3, mp4) into text.
Files are genrally received by email, but may exist on a file share/ cloud storage, etc

Can Copilot do this, either directly in Outlook, Teams or Desktop app on windows.

• Asking copilot if it can results in the following

Copilot

Yes, I can help with that! Please upload the audio file you'd like me to translate. Once I have the file, I’ll transcribe the speech and then translate it into your preferred language.

Me
What formats do you support

Copilot I can work with most common audio formats. Here are the ones that are best supported:

• MP3 (.mp3)
• WAV (.wav)
• M4A (.m4a)
• AAC (.aac)
• OGG (.ogg)

If your file is in one of these formats, feel free to upload it now. If it's in a different format, let me know and I’ll help you convert it or check if it's still usable.

Me
Uploads file
Recording**.m4a**

Copilot
This file type is not supported.

Answer 1

Dear Rob Brooks, 

Thank you for your inquiry. We understand you're trying to transcribe an audio file using Copilot. However, we’d like to clarify an important detail: 

Copilot does not currently support direct audio transcription (such as listening to .m4a, .mp3, or .wav files and converting them into text). This includes using Copilot within Outlook, Teams, or the Windows desktop app. 

Here are some recommended steps replace that should help resolve the issue: 

You can transcribe your recordings using Microsoft Word Online: 

1. Visit Microsoft Word Online.
2. Start a new document and click on Dictate (microphone icon).
3. Choose Transcribe from the dropdown menu.
4. Upload your audio file (formats supported: .mp3, .wav, .m4a, .mp4).
5. Wait for the transcript to appear and edit/save it as needed.

This method provides accurate transcription and is fully supported by Microsoft 365. 

I truly hope you understand that the initial steps I suggested may not have completely resolved the issue, as there might still be underlying causes, we haven't uncovered yet. Please know that I’m here with you every step of the way, ready to work together and do everything I can to help troubleshoot and find the best solution. 

If you need assistance setting this up or exploring other tools, please let us know, we’re happy to guide you further. 

If my answer is helpful, please mark it as an answer and it will definitely help others in the community with similar questions to find a solution to their problem faster.  

Best regards, 

Sophie N - MSFT | Microsoft Community Support Specialist  

⚠️ This forum has moved!  

If you need assistance setting this up or exploring other tools, please let us know, we’re happy to guide you further. 

 Learn how to use Microsoft 365 Copilot | Microsoft Learnis now supported on Microsoft Q&A.  

Starting July 16, new questions must be posted there. 

Existing discussions on Microsoft Answers will remain accessible through July 21, after which customers will be redirected to Q&A.

Answer 2

Dear Rob Brooks, 

Good day and I hope you're doing well. I just wanted to check in and see if the issue has been resolved.

If you're still facing any problems, please feel free to share more details about the current error or steps you're stuck on. I’ll be happy to assist further.

Looking forward to your update.

Best regards, 

Sophie N - MSFT | Microsoft Community Support Specialist  

⚠️ This forum has moved!  

If you need assistance setting this up or exploring other tools, please let us know, we’re happy to guide you further. 

 Learn how to use Microsoft 365 Copilot | Microsoft Learnis now supported on Microsoft Q&A.  

Starting July 16, new questions must be posted there. 

Existing discussions on Microsoft Answers will remain accessible through July 21, after which customers will be redirected to Q&A.