Gateway timout error for graph api call

Anonymous
2025-06-23T10:38:25+00:00

I am getting gateway timeout error while making api all .For other users it is not

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  1. Sumit D - IA 152.1K Reputation points Independent Advisor
    2025-06-25T11:23:12+00:00

    It takes a few days, Akansha to get a response. I provide you with an answer based on my Internet research and AI:

    A 504 Gateway Timeout error indicates that a server involved in processing your Microsoft Graph API request did not receive a timely response from an upstream server. This is a server-side error and can occur due to various factors, such as server overload, network issues, or the complexity of your request.

    Common causes and recommended solutions include:

    Reduce Request Complexity: If your API call involves processing large amounts of data, consider reducing the requested page size. If you are using JSON batching, try sending the API calls individually to reduce the workload on the server.

    Optimize Filtering: If you are using $filter and $top parameters, be aware that a very specific filter combined with a $top value can cause the API to scan through an excessive amount of data, leading to a timeout. This can happen if there aren't enough records matching the filter to satisfy the $top value. Consider removing overly specific filters from the API call and performing the filtering on your backend after receiving the data.

    Use the Long-Running Operation Pattern: For operations that are expected to take a significant amount of time, such as creating a session for a large Excel workbook, you should use the asynchronous pattern. This is done by including the Prefer: respond-async header in your request. The server will respond with a 202 Accepted status and a Location header URL that you can poll to check the status of the operation.

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