Remote Desktop can't connect to the remote computer

Sarthak Kharia 6

As soon as I made some TCP setting changes on Azure VM,VM connection is stopped and I am not able to access the machine using RDP.

2 answers

Liroy Benaïm 241 Reputation points

2021-09-08T23:15:26.843+00:00

Hello,

You must reset your network interface check this https://learn.microsoft.com/en-us/troubleshoot/azure/virtual-machines/reset-network-interface

Have a great day!

Please don't forget to Accept as answer and upvote :)
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Sarthak Kharia 6 Reputation points

2021-09-08T23:20:53.083+00:00

Already tried that, as this link was shared in Microsoft's diagnosis of the problem

Liroy Benaïm 241 Reputation points

2021-09-08T23:27:17.86+00:00

Try to create a new network interface with a new ip and link to your VM

Sarthak Kharia 6 Reputation points

2021-09-15T17:21:37.173+00:00

I reset network interface by changing the private IP and deallocating the public IP, still no change
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Sarthak Kharia 6 Reputation points

2021-09-08T23:20:12.087+00:00

Test connection using the Service: RDP And Protocol: TCP
is successful.

Network connectivity allowed. But still RDP is failing
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Devaraj G 2,091 Reputation points

2021-09-13T10:38:29.847+00:00

Hi, Have you tried resetting the RDP settings for Azure. ?

If you can't connect to a Windows virtual machine (VM), you can reset the Remote Desktop Services configuration (not supported on Windows domain controllers).
Steps here https://learn.microsoft.com/en-us/troubleshoot/azure/virtual-machines/reset-rdp

Sarthak Kharia 6 Reputation points

2021-09-15T17:20:39.57+00:00

reset the Remote Desktop Services configuration

Done this multiple times already, but no change
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