WS2016E Computer Monitoring Errors

Question

Windows Server 2106 Essentials

Beginning on August 31, 2021 my servers began to report "Computer Monitoring Errors." From what we have been able to determine so far, it appears that the fwlink hardcoded within the Essentials source code: https://go.microsoft.com/fwlink/?LinkID=785361 is BROKEN and is being redirected within the Microsoft backend to Microsoft Bing: www.bing.com/?ref=go&linkid=0 As a result, the servers are attempting to download the Bing HTML (resulting in gibberish or nil) instead of the expected actual "OnlineServicesConfigFile-US.xml." file. For reference the file is stored on the servers at: ProgramData/Microsoft/Windows Server/Data/Cloud

Is anyone else experiencing this problem? Anyone know where/how to address/discuss this issue with Microsoft? Thanks!!!!

Answer 1

Some things to try;
reinstall the connector
disjoin / rejoin the problematic one to the domain

--please don't forget to upvote and Accept as answer if the reply is helpful--

Answer 2

I believe this alert is for the server itself. There are no client computers connected to or associated with this server.

Answer 3

I believe the following open issue is also related to the same broken backend fwlink: (https://go.microsoft.com/fwlink/?LinkID=785361)

https://learn.microsoft.com/en-us/answers/questions/470385/the-windows-server-essentials-service-cannot-synch.html

It appears in both these cases that the failing components are: MicrosoftSecurity!OnlineServicesPackageUpdate. <AdditionalInfo> 'doctype' is an unexpected token. The expected token is 'DOCTYPE'. Line 1, position 3.   

In reviewing the other forum posts it's not clear to me if Microsoft is actively working towards a fix nor not?  

Answer 4

I have exactly the same warning with Computer monitoring error. It started a few weeks ago.

Answer 5

I have exactly the same warning with Computer monitoring error. Started 9/1/2021.