Shared mailbox querie

Sree 1,971 Reputation points
2021-09-10T12:02:41.357+00:00

No link to see more on Exchange for shared mailboxes

Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
5,004 questions
Exchange Server Management
Exchange Server Management
Exchange Server: A family of Microsoft client/server messaging and collaboration software.Management: The act or process of organizing, handling, directing or controlling something.
7,440 questions
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Accepted answer
  1. Jade Liang-MSFT 9,971 Reputation points Microsoft Employee
    2021-09-13T06:12:05.393+00:00

    Hi @JustinMicheal-7973 ,

    Agree, it would display as connected and download the items in time frame of your cached setting when we enable "download shared folder" option and work in cached exchange mode.
    image
    And it would display as online and show all items when we work with online mode or disable the option.
    131474-image.png

    You could set it for your need, for more information, please refer to this document : Shared mail folders are downloaded in Cached mode by default in Outlook 2010 and later versions


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  1. Andy David - MVP 143.8K Reputation points MVP
    2021-09-10T12:12:06.27+00:00

    Yes, you should disable that option. What you are seeing is expected and in fact, its recommended to uncheck that option for performance reasons.
    https://support.microsoft.com/en-us/topic/performance-and-synchronization-problems-when-you-work-with-folders-in-a-secondary-mailbox-in-outlook-d45e5881-3d32-ca00-6338-5962cfc41ea8