Comment Box Missing in Planner

Question

I created a new Plan in Planner and the tasks within do not have the Comments section. All my previous plans do, just any new one that I create it is missing.

Answer 1

Dear @Charity B, 

Welcome to the Q&A Community. 

Thank you for sharing the details of your concerns. Based on your description, the issue may be related to the sharing settings of your plan. Here's a quick explanation: 

• When you create a new plan and add tasks without sharing it with a group or other users, the plan remains private. In this state, the comments section will not appear in the task details. 

• Once you share the plan with at least one person or assign it to a Microsoft 365 Group, the comments section becomes visible in each task. 

This behavior is by design, as comments are part of the group conversation features that require collaboration. 

Please check if your plan has been shared with a group or other users. You can do this by: 

Step 1: Open the plan in Microsoft Planner. 

Step 2: Verifying if it's linked to a Microsoft 365 Group or if members have been added. 

Step 3: If not, try sharing the plan and then revisit the task details to confirm that the comments section appears. 

If you've already shared your plan but still don't see the comments section, it's possible that you're using a Premium plan. For detailed steps on how to add Teams conversations to project tasks, please refer to the link below: Use the Project or Roadmap app in Teams - Microsoft Support 

You can try these workarounds and update us. If the issue still appears please feel free to let us know and we will keep assisting you. Please know that we truly appreciate your patience and understanding as we strive to support you. We are here to help. Thank you very much for your understanding and cooperation.    

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