display number

Sree 1,971 Reputation points
2021-09-15T10:35:09.717+00:00

if possible in Outlook to display two mobile numbers (shown in pict1). And if by doing doing (pict2) will solve the issue? Also, how long before Outlook details gets updated after editing the details in AD?! if possible to have two mobile numbers shown in Outlook?![132404-q1.png][1] And if yes, can I do that by adding a secondary number in ‘Others’ like below in AD? I tried doing that but somehow Outlook is not updating as shown below (by the way, the number 444444444 was previously added to ‘Home’ in AD details, that’s why in the image below, my ‘home phone’ is 444444444 )

Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
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Accepted answer
  1. Jade Liang-MSFT 9,961 Reputation points Microsoft Employee
    2021-09-16T04:24:44.417+00:00

    Hi @JustinMicheal-7973 ,

    I tried doing that but somehow Outlook is not updating as shown below

    According to my tests, I have tried to set the work and home phone number and add other number in "other" field for a user(who didn't have any phone number before) in ADUC as you mentioned before. Due to the number 123 could be displayed immediately, and only the number in other field couldn't be displayed there, I think it's not a sync/update issue and we could only set one number through this setting.
    132553-2021-09-16-111224.png

    132554-2021-09-16-111256.png
    Based on my research, I found some relevant threads that mentioned Outlook Contact Card may be related to Skype for Business, are you also working with it? If so, please try to check your user setting there to confirm, here is a relevant thread, please kindly refer to the Eric_YangK's answer to check your setting.

    If your issue has any update, please feel free to post back.


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