scam email

Question

I received an email this morning from ******@communication.microsoft.com

part of it reads see below. Is it from Microsoft or junk/spam?

Thanks

Jay

|Hello,

You're receiving this email because we are updating the Microsoft
Services Agreement, which applies to one or more Microsoft products or
services you use. We're making these updates to clarify our terms and
ensure that they remain transparent for you, as well as to cover new
Microsoft products, services and features.| | -------- | |Hello, You're receiving this email because we are updating the Microsoft Services Agreement, which applies to one or more Microsoft products or services you use. We're making these updates to clarify our terms and ensure that they remain transparent for you, as well as to cover new Microsoft products, services and features.| |The Microsoft Services Agreement is an agreement between you and Microsoft (or one of its affiliates) that governs your use of Microsoft consumer online products and services.|

Answer 1

Dear michael saekel,

Thank you for reaching out here in the Microsoft Answers Community.

I understand your concern about the email you received regarding the Microsoft Services Agreement, and I’m happy to help clarify this for you. 

Is the Email Legitimate? 

Yes, the email you received is a legitimate communication from Microsoft. Microsoft periodically updates its Services Agreement to reflect changes in our products, services, and features. These updates are standard practice and are communicated to users of Microsoft consumer services such as Outlook.com, OneDrive, Skype, and Microsoft 365. 

How to Identify Legitimate Microsoft Communications 

Here are a few key indicators to help you verify the authenticity of Microsoft emails: 

• Sender’s Domain: Official Microsoft emails come from domains like @microsoft.com, @communication.microsoft.com, or @email.microsoft.com. Be cautious of domains with subtle misspellings (e.g., microsft.com), which are often used in phishing attempts. 
• Requests for Personal Information: Microsoft will never ask for sensitive personal information such as your password, credit card number, or Social Security number via email. We also won’t ask you to click a link to "verify your account." 
• Links and Attachments: If you're ever unsure about a link or attachment, it's safest to go directly to microsoft.com and navigate from there. 

In your case, the sender’s domain @communication.microsoft.com is an official Microsoft domain used for service updates and notifications, so you can trust the message. 

What You Should Do 

No action is required unless you’d like to review the updated agreement. You can view the full Microsoft Services Agreement and a summary of changes here: Microsoft Services Agreement 

If you have any doubts about future emails, feel free to post back here or forward the message to [reportphishing@microsoft.com] for verification. 

Please let us know if you have any further questions—we’re here to help! 

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Answer 2

Hello, good day and thanks for your question. This is an official email and this is being communicated to others whenever there is an update with regards to services agreement and there is nothing to worry about on this.

Answer 3

If it does not drop in your spam, its obviously a legit mail. I received the same mail as well, its safe.