Issue in microsoft edge

Question

mere laptop m pichle kuch manhino se microsoft edge thk se work nhi kar raha h. pdf file open krne ke bad jaise hi kuch der writitng krti hu, screen suddenly blank ho jati h, data bina save hue crash ho jata h, restore bhi nhi hota aese m mera likha hua sara imp work useless ho jata h. maine windows ko 8.1 se upgrade krke 10 kr dia. sare another possible method use kr liye but my problem is as it is now.

                                    plz resolve my issue asap. 

Answer 1

Namaste @Shreeya Agrawal

(asveekaran: krpaya dhyaan den ki pradaan kee gaee jaanakaaree svachaalit anuvaad tool ka upayog karake anuvaadit kee gaee hai. yadyapi ham sateekata ke lie prayaas karate hain, phir bhee anuvaad hamesha srot saamagree ke mool arth, sandarbh ya aashay ko pooree tarah se pratibimbit nahin kar sakate hain)

Michrosoft q&a se sampark karane aur hamen is samasya ke baare mein soochit karane ke lie dhanyavaad. mujhe pata chala hai ki pdf fail kholane ke baad aapake pch mein samasya aa rahee hai aur aapaka pch khaalee ho gaya hai. is samasya se nipatane ke lie, krpaya nimn charanon ka paalan karen:

1. pdf reedar kee marammat karen ya use punah sthaapit karen windows 10 mein apagred karane ke baad bhee, aapake pdf reedar kee dooshit sthaapana banee rah sakatee hai.

• apane pdf reedar kee pahachaan karen: kya aap adobai achrobat raiadair, michrosoft aidgai, foxit raiadair ya kuchh aur istemaal kar rahe hain?
• sthaapana sudhaaren: zyaadaatar pdf reedar mein ek antarnihit marammat upakaran hota hai. adobai achrobat raiadair ke lie, eplikeshan kholen, sahaayata > sthaapana sudhaaren par jaen.
• pooree tarah se aninstol karake punah sthaapit karen: setings > aips > aips aur suvidhaen par jaen.
• soochee mein apana pdf reedar dhoondhen aur use aninstol karen.
• apane laipatop ko punah praarambh karen.
• aadhikaarik vebasait se pdf reedar ke naveenatam sanskaran kee ek naee prati daunalod karen aur use sthaapit karen.

2. ek alag peedeeeph reedar ka upayog karen choonki aapaka vartamaan reedar bahut saaree samasyaen paida kar raha hai, isalie kisee doosare reedar par svich karane par vichaar karen

• antarnihit brauzar ka upayog karen: windows 10 mein michrosoft aidgai mein ek antarnihit pdf vyooar hai. apanee pdf fail par rait-klik karen, "opain with" chunen aur michrosoft aidgai chunen.
• ek halka vikalp aazamaen: foksit reedar aur sumaatraapeedeeef halke aur kushal hone ke lie jaane jaate hain. isase edob ke softaveyar kee ek gaharee samasya ko door kiya ja sakata hai.

agar javaab madadagaar lage, to krpaya "uttar sveekaar karen" par klik karen aur use apavot karen. agar is javaab ke baare mein aapake koee aur savaal hain, to krpaya "tippanee karen" par klik karen. not: agar aap is thred se sambandhit eemel soochanaen praapt karana chaahate hain, to krpaya eemel soochanaen saksham karane ke lie hamaare dastaavez mein die gae charanon ka paalan karen.