The Server is not available when using Essentials 2016 Client Connector

Alec Snook 96 Reputation points
2021-09-17T14:28:57.29+00:00

I have reset a Windows 10 laptop because the backups did not go back far enough to have a good restore, and now I am unable to connect it back to my Server Essentials 2016.
I successfully downloaded the connector from the server, but after entering my credentials, it eventually fails saying the server is unavailable.
Looking through the log, there is an SSL error, but the connector switches to HTTP, and can continue. It then seems to have the critical failure getting the client machine status:
[1256] 210917.145323.3974: ClientSetup: Call MachineIdentityManager.GetMachineStatus
[1256] 210917.145323.3974: General: Failed to open IDENTITY registry key.
[1256] 210917.145323.3974: General: Failed to open IDENTITY registry key.
[1256] 210917.145323.3974: General: Failed to open IDENTITY registry key.
[1256] 210917.145323.3974: General: Failed to open IDENTITY registry key.
[1256] 210917.145323.3974: General: Failed to open IDENTITY registry key.
[1256] 210917.145323.3974: General: Failed to open IDENTITY registry key.
[1256] 210917.145423.4112: ClientSetup: MachineIdentityManager.GetMachineStatus had errors: ErrorCatalog:ProviderNotAvailable ErrorCode:-1
BaseException: Microsoft.WindowsServerSolutions.Devices.Identity.MachineIdentityException: MachineIdentityManager.GetMachineStatus
at Microsoft.WindowsServerSolutions.Devices.Identity.MachineIdentityManager.GetMachineStatus(String serverName, String userName, String password, String machineName, Boolean& isAdmin)
at Microsoft.WindowsServerSolutions.ClientSetup.ClientDeploy.ValidateUserTask.Run(WizData data)

I have tried my credentials (admin account) and the server admin account, both return the same error. I have also tried to connect an older test laptop to the server, and I also receive the same error.

I checked the permissions on the client registry, and they seemed o.k., and checking the IDENTITY key on the server, nothing looks out of place.

The full log is below, does anyone have any thoughts? I have not been able to determine what exactly is being checked when the setup fails.


[2072] 210917.145255.7732: ClientSetup: Start of ClientDeploy
[2072] 210917.145255.9763: General: Initializing...C:\Program Files\Windows Server\Bin\ClientDeploy.exe
[2072] 210917.145255.9919: ClientSetup: Create client deployment registry subkey if necessary
[2072] 210917.145255.9919: ClientSetup: The initial launching way:
[2072] 210917.145255.9919: ClientSetup: The initial state is set
[2072] 210917.145255.9919: ClientSetup: The initial serverName:
[2072] 210917.145255.9919: ClientSetup: Loading Wizard Data
[2072] 210917.145256.0075: ClientSetup: Saving Wizard Data
[2072] 210917.145256.0232: ClientSetup: Current DeploymentStatus=Start
[2072] 210917.145257.1325: ClientSetup: Showing the Client Deployment Wizard
[2072] 210917.145257.6637: ClientSetup: InitWizard, The currrent stage is ConnectingToServer
[2072] 210917.145257.6637: ClientSetup: Set the Deployment Sync Event
[9628] 210917.145307.6791: ClientSetup: Finish server discovery
[2072] 210917.145310.5384: ClientSetup: The selected server name is DEEPTHOUGHT
[2072] 210917.145310.5384: ClientSetup: The server info: DEEPTHOUGHT, System.Collections.Generic.List`1[System.Net.IPAddress]
[9628] 210917.145310.5696: ClientSetup: Entering ConnectorWizardForm.RunTasks
[9628] 210917.145310.5852: ClientSetup: Running Task with Id=ClientDeploy.PreConfiguration
[9628] 210917.145310.6009: ClientSetup: The configuration cab will be downloaded from 192.168.0.1
[9628] 210917.145310.6009: ClientSetup: Download file Setup.cab from server
[9628] 210917.145310.6165: ClientSetup: Making web request: https://192.168.0.1//connect/default.aspx?Get=Setup.cab&LanguageId=1033&64bit=1
[9628] 210917.145310.6946: ClientSetup: Failed to download Setup.cab from server: System.Net.WebException: The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel. ---> System.Security.Authentication.AuthenticationException: The remote certificate is invalid according to the validation procedure.
at System.Net.Security.SslState.StartSendAuthResetSignal(ProtocolToken message, AsyncProtocolRequest asyncRequest, Exception exception)
at System.Net.Security.SslState.CheckCompletionBeforeNextReceive(ProtocolToken message, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.CheckCompletionBeforeNextReceive(ProtocolToken message, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.CheckCompletionBeforeNextReceive(ProtocolToken message, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.CheckCompletionBeforeNextReceive(ProtocolToken message, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.ForceAuthentication(Boolean receiveFirst, Byte[] buffer, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.ProcessAuthentication(LazyAsyncResult lazyResult)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Net.TlsStream.ProcessAuthentication(LazyAsyncResult result)
at System.Net.TlsStream.Write(Byte[] buffer, Int32 offset, Int32 size)
at System.Net.PooledStream.Write(Byte[] buffer, Int32 offset, Int32 size)
at System.Net.ConnectStream.WriteHeaders(Boolean async)
--- End of inner exception stack trace ---
at System.Net.HttpWebRequest.GetResponse()
at Microsoft.WindowsServerSolutions.ClientSetup.CSCommon.DownloadFileFromConnectSite(String outputDirectory, Uri serverUrl, String fileName, Int32 languageId, Boolean is64bit)
[9628] 210917.145310.6946: ClientSetup: Cannot get configuration file with https, will try http...
[9628] 210917.145310.6946: ClientSetup: Download file Setup.cab from server
[9628] 210917.145310.6946: ClientSetup: Making web request: http://192.168.0.1//connect/default.aspx?Get=Setup.cab&LanguageId=2057&64bit=1
[9628] 210917.145311.2728: ClientSetup: Downloaded file C:\WINDOWS\Temp\ClientDeploymentTempFiles\Setup.cab
[9628] 210917.145311.2728: ClientSetup: The configuration cab is downloaded to C:\WINDOWS\Temp\ClientDeploymentTempFiles\Setup.cab
[9628] 210917.145311.5227: ClientSetup: Adding Server Info data in the Product Registry
[9628] 210917.145311.7258: DnsEnvironmentDetector: GetHostAddresses() returned 192.168.0.1, normal environment
[9628] 210917.145311.7414: ClientSetup: Exiting PreConfigTask.Run()
[9628] 210917.145311.7414: ClientSetup: Task with Id=ClientDeploy.PreConfiguration has TaskStatus=Success
[9628] 210917.145311.7414: ClientSetup: Task with Id=ClientDeploy.PreConfiguration has RebootStatus=NoReboot
[9628] 210917.145311.7414: ClientSetup: Exiting ConnectorWizardForm.RunTasks
[9628] 210917.145315.2257: ClientSetup: Running InstallRootCert Task at WizardPage DomainUserCred
[9628] 210917.145315.2257: ClientSetup: Entering ConnectorWizardForm.RunTasks
[9628] 210917.145315.2257: ClientSetup: Running Task with Id=ClientDeploy.InstallRootCertTask
[9628] 210917.145315.2413: ClientSetup: Entering InstallRootCertTask.Run
[9628] 210917.145315.2413: ClientSetup: Install root cert to local trusted store
[9628] 210917.145315.2570: ClientSetup: Exiting InstallRootCertTask.Run
[9628] 210917.145315.2570: ClientSetup: Task with Id=ClientDeploy.InstallRootCertTask has TaskStatus=Success
[9628] 210917.145315.2570: ClientSetup: Task with Id=ClientDeploy.InstallRootCertTask has RebootStatus=NoReboot
[9628] 210917.145315.2570: ClientSetup: Exiting ConnectorWizardForm.RunTasks
[9628] 210917.145315.2570: ClientSetup: Running SetupVPNAndDA Task at WizardPage DomainUserCred
[9628] 210917.145315.2570: ClientSetup: Entering ConnectorWizardForm.RunTasks
[9628] 210917.145315.2570: ClientSetup: Running Task with Id=ClientDeploy.SetupVpnAndDATask
[9628] 210917.145315.2570: ClientSetup: Entering SetupVpnAndDATask.Run
[9628] 210917.145315.2882: ClientSetup: Exting SetupVpnAndDATask.Run
[9628] 210917.145315.2882: ClientSetup: Task with Id=ClientDeploy.SetupVpnAndDATask has TaskStatus=Success
[9628] 210917.145315.2882: ClientSetup: Task with Id=ClientDeploy.SetupVpnAndDATask has RebootStatus=NoReboot
[9628] 210917.145315.2882: ClientSetup: Exiting ConnectorWizardForm.RunTasks
[9628] 210917.145315.2882: ClientSetup: Running ValidateUser Tasks at WizardPage DomainUserCred
[9628] 210917.145315.2882: ClientSetup: Entering ConnectorWizardForm.RunTasks
[9628] 210917.145315.2882: ClientSetup: Running Task with Id=ClientDeploy.ValidateUser
[9628] 210917.145315.3038: ClientSetup: Entering ValidateUserTask.Run
[9628] 210917.145315.3038: ClientSetup: Validating User
[9628] 210917.145315.3038: ClientSetup: Call MachineIdentityManager.GetMachineStatus
[9628] 210917.145315.4132: General: Failed to open IDENTITY registry key.
[9628] 210917.145315.4288: General: Failed to open IDENTITY registry key.
[9628] 210917.145315.4288: General: Failed to open IDENTITY registry key.
[9628] 210917.145315.4288: General: Failed to open IDENTITY registry key.
[9628] 210917.145315.4288: General: Failed to open IDENTITY registry key.
[9628] 210917.145315.4445: General: Failed to open IDENTITY registry key.
[9628] 210917.145316.0851: ClientSetup: MachineIdentityManager.GetMachineStatus had errors: ErrorCatalog:InvalidUser ErrorCode:1326
BaseException: Microsoft.WindowsServerSolutions.Devices.Identity.MachineIdentityException: MachineIdentityManager.GetMachineStatus
at Microsoft.WindowsServerSolutions.Devices.Identity.MachineIdentityManager.GetMachineStatus(String serverName, String userName, String password, String machineName, Boolean& isAdmin)
at Microsoft.WindowsServerSolutions.ClientSetup.ClientDeploy.ValidateUserTask.Run(WizData data)
[9628] 210917.145316.0851: ClientSetup: Exiting ValidateUserTask.Run
[9628] 210917.145316.0851: ClientSetup: Task with Id=ClientDeploy.ValidateUser has TaskStatus=Retry
[9628] 210917.145316.0851: ClientSetup: Task with Id=ClientDeploy.ValidateUser has RebootStatus=NoReboot
[9628] 210917.145316.0851: ClientSetup: Exiting ConnectorWizardForm.RunTasks
[1256] 210917.145323.3818: ClientSetup: Running InstallRootCert Task at WizardPage DomainUserCred
[1256] 210917.145323.3818: ClientSetup: Entering ConnectorWizardForm.RunTasks
[1256] 210917.145323.3818: ClientSetup: Running Task with Id=ClientDeploy.InstallRootCertTask
[1256] 210917.145323.3818: ClientSetup: Entering InstallRootCertTask.Run
[1256] 210917.145323.3818: ClientSetup: Install root cert to local trusted store
[1256] 210917.145323.3974: ClientSetup: Exiting InstallRootCertTask.Run
[1256] 210917.145323.3974: ClientSetup: Task with Id=ClientDeploy.InstallRootCertTask has TaskStatus=Success
[1256] 210917.145323.3974: ClientSetup: Task with Id=ClientDeploy.InstallRootCertTask has RebootStatus=NoReboot
[1256] 210917.145323.3974: ClientSetup: Exiting ConnectorWizardForm.RunTasks
[1256] 210917.145323.3974: ClientSetup: Running SetupVPNAndDA Task at WizardPage DomainUserCred
[1256] 210917.145323.3974: ClientSetup: Entering ConnectorWizardForm.RunTasks
[1256] 210917.145323.3974: ClientSetup: Running Task with Id=ClientDeploy.SetupVpnAndDATask
[1256] 210917.145323.3974: ClientSetup: Entering SetupVpnAndDATask.Run
[1256] 210917.145323.3974: ClientSetup: Exting SetupVpnAndDATask.Run
[1256] 210917.145323.3974: ClientSetup: Task with Id=ClientDeploy.SetupVpnAndDATask has TaskStatus=Success
[1256] 210917.145323.3974: ClientSetup: Task with Id=ClientDeploy.SetupVpnAndDATask has RebootStatus=NoReboot
[1256] 210917.145323.3974: ClientSetup: Exiting ConnectorWizardForm.RunTasks
[1256] 210917.145323.3974: ClientSetup: Running ValidateUser Tasks at WizardPage DomainUserCred
[1256] 210917.145323.3974: ClientSetup: Entering ConnectorWizardForm.RunTasks
[1256] 210917.145323.3974: ClientSetup: Running Task with Id=ClientDeploy.ValidateUser
[1256] 210917.145323.3974: ClientSetup: Entering ValidateUserTask.Run
[1256] 210917.145323.3974: ClientSetup: Validating User
[1256] 210917.145323.3974: ClientSetup: Call MachineIdentityManager.GetMachineStatus
[1256] 210917.145323.3974: General: Failed to open IDENTITY registry key.
[1256] 210917.145323.3974: General: Failed to open IDENTITY registry key.
[1256] 210917.145323.3974: General: Failed to open IDENTITY registry key.
[1256] 210917.145323.3974: General: Failed to open IDENTITY registry key.
[1256] 210917.145323.3974: General: Failed to open IDENTITY registry key.
[1256] 210917.145323.3974: General: Failed to open IDENTITY registry key.
[1256] 210917.145423.4112: ClientSetup: MachineIdentityManager.GetMachineStatus had errors: ErrorCatalog:ProviderNotAvailable ErrorCode:-1
BaseException: Microsoft.WindowsServerSolutions.Devices.Identity.MachineIdentityException: MachineIdentityManager.GetMachineStatus
at Microsoft.WindowsServerSolutions.Devices.Identity.MachineIdentityManager.GetMachineStatus(String serverName, String userName, String password, String machineName, Boolean& isAdmin)
at Microsoft.WindowsServerSolutions.ClientSetup.ClientDeploy.ValidateUserTask.Run(WizData data)
[1256] 210917.145423.4268: ClientSetup: ProcessHelper.StartProcessWithRedirectOutput() Executing "C:\WINDOWS\system32\ipconfig.exe" /all
[4704] 210917.145423.5205: ClientSetup: Standard Ouptput:
[4704] 210917.145423.5205: ClientSetup: Standard Ouptput: Windows IP Configuration
[4704] 210917.145423.5205: ClientSetup: Standard Ouptput:
[5012] 210917.145423.5205: ClientSetup: Standard Ouptput: Host Name . . . . . . . . . . . . : Notebook320
[5012] 210917.145423.5205: ClientSetup: Standard Ouptput: Primary Dns Suffix . . . . . . . : HOME.local
[5012] 210917.145423.5362: ClientSetup: Standard Ouptput: Node Type . . . . . . . . . . . . : Hybrid
[5012] 210917.145423.5362: ClientSetup: Standard Ouptput: IP Routing Enabled. . . . . . . . : No
[5012] 210917.145423.5362: ClientSetup: Standard Ouptput: WINS Proxy Enabled. . . . . . . . : No
[5012] 210917.145423.5362: ClientSetup: Standard Ouptput: DNS Suffix Search List. . . . . . : HOME.local
[5012] 210917.145423.5518: ClientSetup: Standard Ouptput:
[5012] 210917.145423.5518: ClientSetup: Standard Ouptput: Ethernet adapter Ethernet:
[5012] 210917.145423.5518: ClientSetup: Standard Ouptput:
[5012] 210917.145423.5518: ClientSetup: Standard Ouptput: Media State . . . . . . . . . . . : Media disconnected
[5012] 210917.145423.5518: ClientSetup: Standard Ouptput: Connection-specific DNS Suffix . :
[5012] 210917.145423.5518: ClientSetup: Standard Ouptput: Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
[5012] 210917.145423.5518: ClientSetup: Standard Ouptput: Physical Address. . . . . . . . . : 00-90-F5-E1-04-5E
[5012] 210917.145423.5518: ClientSetup: Standard Ouptput: DHCP Enabled. . . . . . . . . . . : Yes
[5012] 210917.145423.5518: ClientSetup: Standard Ouptput: Autoconfiguration Enabled . . . . : Yes
[5012] 210917.145423.5518: ClientSetup: Standard Ouptput:
[5012] 210917.145423.5518: ClientSetup: Standard Ouptput: Wireless LAN adapter Local Area Connection* 1:
[5012] 210917.145423.5518: ClientSetup: Standard Ouptput:
[5012] 210917.145423.5518: ClientSetup: Standard Ouptput: Media State . . . . . . . . . . . : Media disconnected
[5012] 210917.145423.5518: ClientSetup: Standard Ouptput: Connection-specific DNS Suffix . :
[5012] 210917.145423.5518: ClientSetup: Standard Ouptput: Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
[5012] 210917.145423.5518: ClientSetup: Standard Ouptput: Physical Address. . . . . . . . . : 1E-71-D9-1D-70-B8
[5012] 210917.145423.5674: ClientSetup: Standard Ouptput: DHCP Enabled. . . . . . . . . . . : Yes
[1256] 210917.145423.5674: ClientSetup: The exit code of the process (C:\WINDOWS\system32\ipconfig.exe) is: 0
[5012] 210917.145423.5674: ClientSetup: Standard Ouptput: Autoconfiguration Enabled . . . . : Yes
[5012] 210917.145423.5674: ClientSetup: Standard Ouptput:
[5012] 210917.145423.5674: ClientSetup: Standard Ouptput: Wireless LAN adapter Local Area Connection* 2:
[5012] 210917.145423.5674: ClientSetup: Standard Ouptput:
[5012] 210917.145423.5674: ClientSetup: Standard Ouptput: Media State . . . . . . . . . . . : Media disconnected
[6648] 210917.145423.5674: ClientSetup: Standard Error:
[5012] 210917.145423.5674: ClientSetup: Standard Ouptput: Connection-specific DNS Suffix . :
[5012] 210917.145423.5674: ClientSetup: Standard Ouptput: Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #2
[5012] 210917.145423.5674: ClientSetup: Standard Ouptput: Physical Address. . . . . . . . . : 2E-71-D9-1D-70-B8
[5012] 210917.145423.5674: ClientSetup: Standard Ouptput: DHCP Enabled. . . . . . . . . . . : Yes
[5012] 210917.145423.5674: ClientSetup: Standard Ouptput: Autoconfiguration Enabled . . . . : Yes
[1256] 210917.145423.5674: ClientSetup: ProcessHelper.StartProcessWithRedirectOutput() Executing "C:\WINDOWS\system32\route.exe" print
[5012] 210917.145423.5674: ClientSetup: Standard Ouptput:
[5012] 210917.145423.5674: ClientSetup: Standard Ouptput: Wireless LAN adapter WiFi:
[5012] 210917.145423.5674: ClientSetup: Standard Ouptput:
[5012] 210917.145423.5674: ClientSetup: Standard Ouptput: Connection-specific DNS Suffix . :
[5012] 210917.145423.5674: ClientSetup: Standard Ouptput: Description . . . . . . . . . . . : Qualcomm Atheros AR946x Wireless Network Adapter
[5012] 210917.145423.5674: ClientSetup: Standard Ouptput: Physical Address. . . . . . . . . : 6C-71-D9-1D-70-B8
[5012] 210917.145423.5674: ClientSetup: Standard Ouptput: DHCP Enabled. . . . . . . . . . . : Yes
[5012] 210917.145423.5674: ClientSetup: Standard Ouptput: Autoconfiguration Enabled . . . . : Yes
[5012] 210917.145423.5674: ClientSetup: Standard Ouptput: IPv4 Address. . . . . . . . . . . : 192.168.0.73(Preferred)
[5012] 210917.145423.5674: ClientSetup: Standard Ouptput: Subnet Mask . . . . . . . . . . . : 255.255.255.0
[5012] 210917.145423.5674: ClientSetup: Standard Ouptput: Lease Obtained. . . . . . . . . . : 17 September 2021 12:42:25
[5012] 210917.145423.5674: ClientSetup: Standard Ouptput: Lease Expires . . . . . . . . . . : 18 September 2021 14:50:59
[5012] 210917.145423.5674: ClientSetup: Standard Ouptput: Default Gateway . . . . . . . . . : 192.168.0.254
[5012] 210917.145423.5674: ClientSetup: Standard Ouptput: DHCP Server . . . . . . . . . . . : 192.168.0.254
[5012] 210917.145423.5674: ClientSetup: Standard Ouptput: DNS Servers . . . . . . . . . . . : 192.168.0.1
[5012] 210917.145423.5674: ClientSetup: Standard Ouptput: NetBIOS over Tcpip. . . . . . . . : Enabled
[5012] 210917.145423.5674: ClientSetup: Standard Ouptput:
[5012] 210917.145423.5674: ClientSetup: Standard Ouptput: Ethernet adapter Bluetooth Network Connection:
[5012] 210917.145423.5674: ClientSetup: Standard Ouptput:
[5012] 210917.145423.5674: ClientSetup: Standard Ouptput: Media State . . . . . . . . . . . : Media disconnected
[5012] 210917.145423.5674: ClientSetup: Standard Ouptput: Connection-specific DNS Suffix . :
[5012] 210917.145423.5674: ClientSetup: Standard Ouptput: Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
[5012] 210917.145423.5674: ClientSetup: Standard Ouptput: Physical Address. . . . . . . . . : 6C-71-D9-1D-89-4A
[5012] 210917.145423.5674: ClientSetup: Standard Ouptput: DHCP Enabled. . . . . . . . . . . : Yes
[5012] 210917.145423.5674: ClientSetup: Standard Ouptput: Autoconfiguration Enabled . . . . : Yes
[5012] 210917.145423.5674: ClientSetup: Standard Ouptput:
[4704] 210917.145423.7237: ClientSetup: Standard Ouptput: ===========================================================================
[4704] 210917.145423.7237: ClientSetup: Standard Ouptput: Interface List
[4704] 210917.145423.7237: ClientSetup: Standard Ouptput: 2...00 90 f5 e1 04 5e ......Realtek PCIe GBE Family Controller
[4704] 210917.145423.7237: ClientSetup: Standard Ouptput: 18...1e 71 d9 1d 70 b8 ......Microsoft Wi-Fi Direct Virtual Adapter
[4704] 210917.145423.7237: ClientSetup: Standard Ouptput: 14...2e 71 d9 1d 70 b8 ......Microsoft Wi-Fi Direct Virtual Adapter #2
[4704] 210917.145423.7237: ClientSetup: Standard Ouptput: 4...6c 71 d9 1d 70 b8 ......Qualcomm Atheros AR946x Wireless Network Adapter
[4704] 210917.145423.7237: ClientSetup: Standard Ouptput: 9...6c 71 d9 1d 89 4a ......Bluetooth Device (Personal Area Network)
[4704] 210917.145423.7237: ClientSetup: Standard Ouptput: 1...........................Software Loopback Interface 1
[5012] 210917.145423.7237: ClientSetup: Standard Error:
[4704] 210917.145423.7237: ClientSetup: Standard Ouptput: ===========================================================================
[4704] 210917.145423.7237: ClientSetup: Standard Ouptput:
[4704] 210917.145423.7237: ClientSetup: Standard Ouptput: IPv4 Route Table
[4704] 210917.145423.7237: ClientSetup: Standard Ouptput: ===========================================================================
[4704] 210917.145423.7237: ClientSetup: Standard Ouptput: Active Routes:
[4704] 210917.145423.7237: ClientSetup: Standard Ouptput: Network Destination Netmask Gateway Interface Metric
[4704] 210917.145423.7237: ClientSetup: Standard Ouptput: 0.0.0.0 0.0.0.0 192.168.0.254 192.168.0.73 40
[4704] 210917.145423.7237: ClientSetup: Standard Ouptput: 127.0.0.0 255.0.0.0 On-link 127.0.0.1 331
[4704] 210917.145423.7237: ClientSetup: Standard Ouptput: 127.0.0.1 255.255.255.255 On-link 127.0.0.1 331
[4704] 210917.145423.7237: ClientSetup: Standard Ouptput: 127.255.255.255 255.255.255.255 On-link 127.0.0.1 331
[4704] 210917.145423.7237: ClientSetup: Standard Ouptput: 192.168.0.0 255.255.255.0 On-link 192.168.0.73 296
[4704] 210917.145423.7237: ClientSetup: Standard Ouptput: 192.168.0.73 255.255.255.255 On-link 192.168.0.73 296
[4704] 210917.145423.7237: ClientSetup: Standard Ouptput: 192.168.0.255 255.255.255.255 On-link 192.168.0.73 296
[4704] 210917.145423.7237: ClientSetup: Standard Ouptput: 224.0.0.0 240.0.0.0 On-link 127.0.0.1 331
[1256] 210917.145423.7237: ClientSetup: The exit code of the process (C:\WINDOWS\system32\route.exe) is: 0
[4704] 210917.145423.7237: ClientSetup: Standard Ouptput: 224.0.0.0 240.0.0.0 On-link 192.168.0.73 296
[4704] 210917.145423.7237: ClientSetup: Standard Ouptput: 255.255.255.255 255.255.255.255 On-link 127.0.0.1 331
[4704] 210917.145423.7237: ClientSetup: Standard Ouptput: 255.255.255.255 255.255.255.255 On-link 192.168.0.73 296
[4704] 210917.145423.7237: ClientSetup: Standard Ouptput: ===========================================================================
[4704] 210917.145423.7237: ClientSetup: Standard Ouptput: Persistent Routes:
[4704] 210917.145423.7237: ClientSetup: Standard Ouptput: None
[4704] 210917.145423.7237: ClientSetup: Standard Ouptput:
[4704] 210917.145423.7237: ClientSetup: Standard Ouptput: IPv6 Route Table
[4704] 210917.145423.7237: ClientSetup: Standard Ouptput: ===========================================================================
[4704] 210917.145423.7237: ClientSetup: Standard Ouptput: Active Routes:
[4704] 210917.145423.7237: ClientSetup: Standard Ouptput: If Metric Network Destination Gateway
[4704] 210917.145423.7237: ClientSetup: Standard Ouptput: 1 331 ::1/128 On-link
[4704] 210917.145423.7237: ClientSetup: Standard Ouptput: 1 331 ff00::/8 On-link
[4704] 210917.145423.7237: ClientSetup: Standard Ouptput: ===========================================================================
[4704] 210917.145423.7237: ClientSetup: Standard Ouptput: Persistent Routes:
[4704] 210917.145423.7237: ClientSetup: Standard Ouptput: None
[4704] 210917.145423.7237: ClientSetup: Standard Ouptput:
[1256] 210917.145423.7393: ClientSetup: ProcessHelper.StartProcessWithRedirectOutput() Executing "C:\WINDOWS\system32\nslookup.exe" DEEPTHOUGHT
[5012] 210917.145423.8018: ClientSetup: Standard Ouptput: Server: UnKnown
[5012] 210917.145423.8018: ClientSetup: Standard Ouptput: Address: 192.168.0.1
[5012] 210917.145423.8018: ClientSetup: Standard Ouptput:
[5012] 210917.145423.8018: ClientSetup: Standard Ouptput: Name: DEEPTHOUGHT.HOME.local
[5012] 210917.145423.8018: ClientSetup: Standard Ouptput: Address: 192.168.0.1
[5012] 210917.145423.8018: ClientSetup: Standard Ouptput:
[6648] 210917.145423.8018: ClientSetup: Standard Error:
[4704] 210917.145423.8018: ClientSetup: Standard Ouptput:
[1256] 210917.145423.8018: ClientSetup: The exit code of the process (C:\WINDOWS\system32\nslookup.exe) is: 0
[1256] 210917.145423.8018: ClientSetup: Set CD Fail reason 10 for SQM in ClientDeployment.exe
[1256] 210917.145423.8174: ClientSetup: Exiting ValidateUserTask.Run
[1256] 210917.145423.8174: ClientSetup: Task with Id=ClientDeploy.ValidateUser has TaskStatus=Failed
[1256] 210917.145423.8174: ClientSetup: Task with Id=ClientDeploy.ValidateUser has RebootStatus=NoReboot
[1256] 210917.145423.8174: ClientSetup: Exiting ConnectorWizardForm.RunTasks
[2072] 210917.145423.8174: ClientSetup: JoinNetwork Tasks returned TaskStatus=Failed
[2072] 210917.145428.2548: ClientSetup: Back from the Client Deployment Wizard
[2072] 210917.145428.2704: ServerDiscovery:HostsFileUpdater: Removing hosts file entry: DEEPTHOUGHT
[2072] 210917.145428.3017: ClientSetup: Saving Wizard Data
[2072] 210917.145428.3017: ClientSetup: End of ClientDeploy: ErrorCode=1603

Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
12,573 questions
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Accepted answer
  1. Alec Snook 96 Reputation points
    2021-09-21T17:40:37.533+00:00

    Hi,

    I took the "easy" way out in the end. I checked the DCOM errors, and they were unrelated. So, I removed all the unessential roles from.my server, including Essentials Experience. Gave it a restart, and redeployed the role.
    After some reconfiguration, everything was back as it was and working as expected. It would have been good for me to have got to the bottom of the issue, but time was against me

    Thanks both for your replies.

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7 additional answers

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  1. Anonymous
    2021-09-21T17:42:18.103+00:00

    Glad to hear of success.

    --please don't forget to upvote and Accept as answer if the reply is helpful--


  2. Alec Snook 96 Reputation points
    2021-09-22T17:10:30.227+00:00

    Everything is still working fine thanks. All the clients are connected and the dashboard is working from any computer.
    I haven't checked the logs for errors though.

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  3. Joost van Haaren (JVH Consulting) 0 Reputation points
    2023-09-18T23:03:31.6366667+00:00

    Update to this issue... Found a solution that may help resolve without needing to completely remove Essentials and re-add or disjoining workstations from domain and re-adding. Instead just need to run: nltest /sc_reset:<your internal FQDN domain name> on the workstation. After this the connector will work.

    See link: https://jvhconsulting.com/2023/09/18/windows-essentials-connector-server-is-not-available/

    Good luck!

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