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KB4565511 won't install

Jax Planet 61 Reputation points
2020-07-30T20:37:35.577+00:00

KB4565511 won't install on Server 2016.
Please help me get it installed.
Thank you in advance!

Windows Server 2016
Windows Server 2016
A Microsoft server operating system that supports enterprise-level management updated to data storage.
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  1. Leon Laude 85,711 Reputation points
    2020-07-30T21:35:51.367+00:00

    Hi,

    Can you provide any errors or more details why the update cannot be installed?

    Make sure you have latest Servicing Stack Update (KB4565912) for your operating system before installing the KB4565511 update.
    This information can also be found in the KB article for the KB4565511 update.

    Best regards,
    Leon

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  2. Dave Patrick 426.4K Reputation points MVP
    2020-07-30T21:39:16.793+00:00

    Some things to try;

    --please don't forget to Accept as answer if the reply is helpful--

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  3. Jax Planet 61 Reputation points
    2020-07-31T03:44:21.267+00:00

    Thank you for your replies!

    This update runs for 45-minutes and then reports it has failed. This happens in Windows Update and manually installing it after downloading from MS Catalog.

    KB4565912 is installed and other updates are installing so this problem specific to KB4565511.

    sfc /scannow > Ran this several times as Admin but it did not help.
    dism /online /cleanup-image /restorehealth > Ran this as Admin and, after an hour of no progress, not even a progress bar, I cancelled it. Any recommendations on getting it to run?

    I have also tried clearing the SoftwareDistribution folder.

    It is a production Exchange server so rebuilding it would be far more costly than paying Microsoft $500 to fix it but I don't want to do that until I am sure I have tried everything possible.

    It has been said that the CBS.log could hold a clue to fixing this problem but I can't make much sense of it.

    Any other suggestions?

  4. Dale Kudusi 3,226 Reputation points
    2020-07-31T10:12:25.937+00:00

    Hi
    I’m sorry that the issue hasn’t been resolved.

    You could try these methods:
    Settings > Update & Security > Troubleshoot, then select Windows Update under Get up and running, and then select Run the troubleshooter.

    Try repairing issues with DISM using WIM image, you could follow these steps in this link:
    https://www.windowscentral.com/how-use-dism-command-line-utility-repair-windows-10-image.

    Also try install the package you downloaded from Windows Update Catalog after, disable any anti virous application, or perform a clean boot.
    Please note: Information posted in the given link is hosted by a third party. Microsoft does not guarantee the accuracy and effectiveness of information.

    I hope this information above can help you.

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  5. Jax Planet 61 Reputation points
    2020-08-14T00:54:31.39+00:00

    The update still won't install. Here's what I tried this time around:
    RESET WINDOWS UPDATE COMPONENTS:
    net stop bits
    net stop wuauserv
    Del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\qmgr*.dat"
    Ren %systemroot%\SoftwareDistribution\DataStore *.bak
    Ren %systemroot%\SoftwareDistribution\Download *.bak
    Ren %systemroot%\system32\catroot2 *.bak
    sc.exe sdset bits D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)
    sc.exe sdset wuauserv D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)
    cd /d %windir%\system32
    regsvr32.exe atl.dll
    regsvr32.exe urlmon.dll
    regsvr32.exe mshtml.dll
    regsvr32.exe shdocvw.dll
    regsvr32.exe browseui.dll
    regsvr32.exe jscript.dll
    regsvr32.exe vbscript.dll
    regsvr32.exe scrrun.dll
    regsvr32.exe msxml.dll
    regsvr32.exe msxml3.dll
    regsvr32.exe msxml6.dll
    regsvr32.exe actxprxy.dll
    regsvr32.exe softpub.dll
    regsvr32.exe wintrust.dll
    regsvr32.exe dssenh.dll
    regsvr32.exe rsaenh.dll
    regsvr32.exe gpkcsp.dll
    regsvr32.exe sccbase.dll
    regsvr32.exe slbcsp.dll
    regsvr32.exe cryptdlg.dll
    regsvr32.exe oleaut32.dll
    regsvr32.exe ole32.dll
    regsvr32.exe shell32.dll
    regsvr32.exe initpki.dll
    regsvr32.exe wuapi.dll
    regsvr32.exe wuaueng.dll
    regsvr32.exe wuaueng1.dll
    regsvr32.exe wucltui.dll
    regsvr32.exe wups.dll
    regsvr32.exe wups2.dll
    regsvr32.exe wuweb.dll
    regsvr32.exe qmgr.dll
    regsvr32.exe qmgrprxy.dll
    regsvr32.exe wucltux.dll
    regsvr32.exe muweb.dll
    regsvr32.exe wuwebv.dll
    netsh winsock reset
    net start bits
    net start wuauserv

    bitsadmin.exe /reset /allusers

    REPAIRED WINDOWS:
    DISM /online /cleanup-image /scanhealth
    DISM /online /cleanup-image /checkhealth
    DISM /online /cleanup-image /restorehealth /source:WIM:G:\Support\WS2016_DELL\sources\Install.wim:2 /LimitAccess
    sfc /scannow

    shutdown -r -t 1

    All commands completed successfully and no errors were found. (I have no idea why this is so big)

    I re-downloaded the update from Microsoft Catalog, ran it, and it failed again.

    What next?

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