KB4565511 won't install

Question

KB4565511 won't install on Server 2016.
Please help me get it installed.
Thank you in advance!

Answer 1

Hi,

Can you provide any errors or more details why the update cannot be installed?

Make sure you have latest Servicing Stack Update (KB4565912) for your operating system before installing the KB4565511 update.
This information can also be found in the KB article for the KB4565511 update.

Best regards,
Leon

Answer 2

Some things to try;

• sfc /scannow
• dism /online /cleanup-image /restorehealth
• reset windows update https://learn.microsoft.com/en-us/windows/deployment/update/windows-update-resources#reset-windows-update-components-manually
• repair install by running setup.exe from the root of install media
• stand up a new one, patch fully, migrate roles over.

--please don't forget to Accept as answer if the reply is helpful--

Answer 3

Thank you for your replies!

This update runs for 45-minutes and then reports it has failed. This happens in Windows Update and manually installing it after downloading from MS Catalog.

KB4565912 is installed and other updates are installing so this problem specific to KB4565511.

sfc /scannow > Ran this several times as Admin but it did not help.
dism /online /cleanup-image /restorehealth > Ran this as Admin and, after an hour of no progress, not even a progress bar, I cancelled it. Any recommendations on getting it to run?

I have also tried clearing the SoftwareDistribution folder.

It is a production Exchange server so rebuilding it would be far more costly than paying Microsoft $500 to fix it but I don't want to do that until I am sure I have tried everything possible.

It has been said that the CBS.log could hold a clue to fixing this problem but I can't make much sense of it.

Any other suggestions?

Answer 4

Hi
I’m sorry that the issue hasn’t been resolved.

You could try these methods:
Settings > Update & Security > Troubleshoot, then select Windows Update under Get up and running, and then select Run the troubleshooter.

Try repairing issues with DISM using WIM image, you could follow these steps in this link:
https://www.windowscentral.com/how-use-dism-command-line-utility-repair-windows-10-image.

Also try install the package you downloaded from Windows Update Catalog after, disable any anti virous application, or perform a clean boot.
Please note: Information posted in the given link is hosted by a third party. Microsoft does not guarantee the accuracy and effectiveness of information.

I hope this information above can help you.

Answer 5

The update still won't install. Here's what I tried this time around:
RESET WINDOWS UPDATE COMPONENTS:
net stop bits
net stop wuauserv
Del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\qmgr*.dat"
Ren %systemroot%\SoftwareDistribution\DataStore *.bak
Ren %systemroot%\SoftwareDistribution\Download *.bak
Ren %systemroot%\system32\catroot2 *.bak
sc.exe sdset bits D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)
sc.exe sdset wuauserv D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)
cd /d %windir%\system32
regsvr32.exe atl.dll
regsvr32.exe urlmon.dll
regsvr32.exe mshtml.dll
regsvr32.exe shdocvw.dll
regsvr32.exe browseui.dll
regsvr32.exe jscript.dll
regsvr32.exe vbscript.dll
regsvr32.exe scrrun.dll
regsvr32.exe msxml.dll
regsvr32.exe msxml3.dll
regsvr32.exe msxml6.dll
regsvr32.exe actxprxy.dll
regsvr32.exe softpub.dll
regsvr32.exe wintrust.dll
regsvr32.exe dssenh.dll
regsvr32.exe rsaenh.dll
regsvr32.exe gpkcsp.dll
regsvr32.exe sccbase.dll
regsvr32.exe slbcsp.dll
regsvr32.exe cryptdlg.dll
regsvr32.exe oleaut32.dll
regsvr32.exe ole32.dll
regsvr32.exe shell32.dll
regsvr32.exe initpki.dll
regsvr32.exe wuapi.dll
regsvr32.exe wuaueng.dll
regsvr32.exe wuaueng1.dll
regsvr32.exe wucltui.dll
regsvr32.exe wups.dll
regsvr32.exe wups2.dll
regsvr32.exe wuweb.dll
regsvr32.exe qmgr.dll
regsvr32.exe qmgrprxy.dll
regsvr32.exe wucltux.dll
regsvr32.exe muweb.dll
regsvr32.exe wuwebv.dll
netsh winsock reset
net start bits
net start wuauserv

bitsadmin.exe /reset /allusers

REPAIRED WINDOWS:
DISM /online /cleanup-image /scanhealth
DISM /online /cleanup-image /checkhealth
DISM /online /cleanup-image /restorehealth /source:WIM:G:\Support\WS2016_DELL\sources\Install.wim:2 /LimitAccess
sfc /scannow

shutdown -r -t 1

All commands completed successfully and no errors were found. (I have no idea why this is so big)

I re-downloaded the update from Microsoft Catalog, ran it, and it failed again.

What next?