Sanbox issues

Question

i was using azure sandbox, on creating a failed vm i acciendly refresh after that all my progress in gone and now i am uable to do anything.
Timestamp: 2025-10-03T09:22:10.2741286Z

CorrelationId: cc4d1f17-6cf7-44f4-a01d-cd2608a62d1c

Answer 1

Hello kapil bhardwaj,

Sorry to hear about your issue with the Azure Sandbox.

This is more likely related to the issue you have mentioned: https://learn.microsoft.com/en-us/training/support/faq?pivots=sandbox#what-happens-when-the-sandbox-times-out

If this doesn't help, try to log out and log in again to the Azure Sandbox account and see if it allowed you to create the resources.

If it still blocks you, you could use a different browser or incognito mode to rule out caching issues of the browser.

Additionally you could try to reaching out to support for the same: https://learn.microsoft.com/en-us/training/support/faq?pivots=sandbox#how-can-i-contact-certification-support

Hope this helps to clear out your issue!

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Answer 2

Hi, likely a Microsoft Learn sandbox glitch: confirm the sandbox hasn’t expired, then end and re-activate it from the Learn unit; sign out/in and try InPrivate; ensure you’re deploying to the Concierge subscription and correct resource group/region; remove failed deployments/resource locks and retry (or pick a different region); if the portal still won’t let you act, terminate the sandbox, wait ~2–3 minutes, start a fresh one (resources are ephemeral), and include your CorrelationId when using Report a problem on the Learn page or posting to MS Q&A.