Getting a welcome message from Azure DevOps every hour (and one minute)!

Jan-Jaap Spies 415 Reputation points
2025-10-06T14:18:07.1333333+00:00

Hi, as my company Azure account is not connected to a mail address that receives mail the Azure Portal bugged me to give my e-mail address. But ever since I entered it,I get the same welcome message every 61 (sic!) minutes.

This morning at 9.37, 10.38, 11.39, in the afternoon at 12.40, 13.41.

How can I make this stop?! To add insult to injury, it's not possible to unsubscribe as the mail footer clarifies:

'This is a mandatory service communication from Azure DevOps. ' Please, make it stop!

PS:

This is some of the content of the mail.

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7 answers

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  1. Jan-Jaap Spies 415 Reputation points
    2025-10-09T06:05:12.78+00:00

    Hi @VenkateshDodda-MSFT

    Yes, the problem is solved, for me at least. The last mail I received was from yesterday, October 8, 2025, 8.35 pm (UTC). Thank you and the team!

    I suppose this issue can be closed.

    8 people found this answer helpful.

  2. VenkateshDodda-MSFT 25,241 Reputation points Microsoft Employee Moderator
    2025-10-09T04:28:47.3433333+00:00

    @Jan-Jaap Spies Thanks for your patience on this.

    Our engineering team has confirmed that has applied the fix and issue got mitigated could you please check and let us know if you are still facing the issue.

    Hope this helps!

    Please accept as Yes if the answer is helpful so that it can help others in the community.

    6 people found this answer helpful.
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  3. Praveen Kumar Gudipudi 1,495 Reputation points Microsoft External Staff Moderator
    2025-10-09T11:32:37.5266667+00:00

    Hello Jan-Jaap Spies,

    The issue is now fully mitigated from our side. Please check from your end and if it is resolved Please accept as answer and do a Thumbs-up to upvote this response.

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    2 people found this answer helpful.
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  4. Victoria Chiao 5 Reputation points
    2025-10-09T11:30:59.12+00:00

    Investigating Reports of Repeated Welcome Emails -- status

    1 person found this answer helpful.
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  5. MrBart 15 Reputation points
    2025-10-09T07:05:44.5933333+00:00

    @Jan-Jaap Spies Just like the 300+ messages I received :-)

    0 comments No comments

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