Problems with Worc

Question

I have problem, my Word doesn’t work as it should it doesn’t open or it takes long time, when it opens then i can’t open the Files i have saved or the works are like incomplete even when i know i had everything done. I have controlled if it has something to do with uptades, my app is up on date.

Answer 1

Hello @Sirelin Kartsepp,  

Good day! Thank you for posting your valuable question on Microsoft Q&A forum.   

Before we can provide the most accurate solution, please confirm the following details: 

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• Which operating system(s) are affected: Windows, macOS, iOS, or Android? 
• Are you experiencing the issue on the Word desktop app, web version, or mobile app? 
• Did the problem start after an update? 
• Do you see any error codes or messages when trying to open files? If possible, please provide the related screenshots with your personal information removed.
• Does the issue occur on other devices as well? 
• Are other users in your organization experiencing the same issue? 

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