iCloud email account is showing in classic but not new Outlook
Hello. i have several email accounts. Have been using new Outlook for some time and up until a week ago my me.com email account was present. It is now missing from new Outlook. Just to see, I switched to classic Outlook and my me.com email is there…
Outlook | Windows | New Outlook for Windows | For home
New pc with windows 11 and the pc will nor recognize known good usb drives
I have a new HP PC with windows 11 and noticed that the pc will NOT show known good usb drives plugged into the computer. Get the tone both inserting and removing but doesn't show up on file explorer. All drivers are current. I see numerous instances of…
Windows for home | Windows 11 | Devices and drivers
Microsoft Word randomly in spanish and cannot acces options
So i recently opened a word document on my computer that i had saved a while ago and realized all of microsoft word is now in spanish for some reason? also (using googles translate on my phone to navigate) I realized i can even access the options in word…
Microsoft 365 and Office | Word | Other | Windows
Unable to Verify Identity for Microsoft 365 Login – Error 399287
Dear Microsoft Support Team, I'm trying to sign into the Microsoft 365 portal. I can sign in to my Microsoft account, but I'm prompted to verify my identity via SMS. However, I receive the following error message: “Sorry, we’re having trouble verifying…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
SFC Found Corrupt Files But Can't Fix Them
Ran sfc/scannow. Says that it found corrupt files, but was unable to fix them. How do I do the repairs? Like offline and online repairs as per the instructions given
Windows for home | Windows 11 | Files, folders, and storage
Is MS ACCESS available for us on MacBook Pro
I have Office 365 for my Mac Book Pro. I do not see MS Access. Is Access not included? How do I access if it is included.
Microsoft 365 and Office | Access | For home | Other
Fully locked out of MFA verification
Hello Microsoft Support, Hi I am the owner and Global Administrator of the Microsoft 365 tenant Proxweb. My user account <redacted> still has access to Outlook and the My Account portal, and it also shows an active Microsoft 365 Business Basic…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft Teams Group Not Showing in SharePoint Site List
Hello, I am currently experiencing an issue where a specific Microsoft Teams group does not appear in the SharePoint site list as expected. Here is the situation: A Microsoft Teams group was created and is functioning normally within Teams. However, its…
Microsoft 365 and Office | SharePoint | For business | Windows
Lost the Authenticator of work account
I need help recovering access to my E5 work account. I had enabled 2FA using Microsoft Authenticator. Unfortunately, I lost my phone, and with it, the Authenticator app. Now, when I try to sign in, I can still enter my password correctly, but after…
Microsoft Security | Microsoft Authenticator
Minecraft Egyptian pricing
What happened to the price of the game?, it was literally just 265 EGP now it's 7x the price spiking more than 1400 EGP as if there wasn't even any good pricing for us Egyptian to begin with, I just need to know if this is permanent or not because I…
Microsoft Advertising | Billing and payments | Billing queries
Surface laptop issues - please human responses only NO AI generated ones!
Why do I keep getting this when booting up "Install the latest PowerShell for new features and improvements! https://aka.ms/PSWindows" on my Surface? Recently I would get the above when booting up & also the Surface Diagnostic tool. I went…
Surface | Surface Book | Performance and maintenance
MSN Partner Hub
Hello Microsoft Team, I run a professional blog about cars (/) and I would like to join MSN Partner Hub to syndicate my content. Could you please provide an invitation code or guide me on how to apply? Thank you for your support.
MSN Partner Hub | Accounts, profiles, and login
Cannot open powerpoint presentation. cannot repair file
I have a powerpoint presentation that I had opened today. I did a computer shutdown and powerup and I closed the file before I did the restart. When I powered up the computer, an update was done. After the restart, I have not been able to open my…
Microsoft 365 and Office | PowerPoint | For home | Windows
What are the criteria that determine the "Change Descriptions" in Spreadsheet Compare?
I need a list detailing exactly how the Spreadsheet Compare tool determines a specific change has occurred. For example, when the tool classifies a change as "Entered Value Changed", exactly what changes needed to take place for them to be…
Microsoft 365 and Office | Excel | For business | Windows
How to fix PDF Text Box Formatting Glitch in Microsoft Edge
When filling in a PDF form in Microsoft Edge, text entered in a text box appears normal while typing. However, as soon as I click outside the text box, the text zooms in slightly and becomes bold, even though I did not change any formatting. This makes…
Microsoft Edge | Read PDFs | Windows 11
Blackouts during Gaming
Hi, so I have been having this problem where when I play games my screen randomly black out. Either this goes away after a few seconds or I have to unplug the Display Port Cable and plug it back in. My second monitor is not affected by this. I have tried…
Windows for home | Windows 11 | Gaming
Word Editing Time
My Word document is showing Editing Time only 0–5 minutes, but I actually worked on my assignment for many hours. I don’t understand why it is showing so low time. I was not working on any draft or other file, this is the only document I was using the…
Microsoft 365 and Office | Word | For education | Windows
Can't sign in to cancel my subscription and charged. No way to contact without signing in from the same account which is locked.
Hi I recently signed up for a 30 day trial of Microsoft 365 and wanted to cancel as I realised that I am not using it as often. However I forgot my password and tried to recover it but it can't be recovered somehow and now the account is locked, however…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
after restart display only showing 90% of display. Need to change resolution - but it is greyed out
after restart display only showing 90% of display. Need to change resolution - but it is greyed out
Windows for home | Windows 11 | Desktop, Start, and personalization | Other
Minecraft account Hacked
hey high commands my account got hacked recently but i had instently changed account pass but the guyz who hacked my account is still online and playing in the feather now we are kindly requesting that can you please log this account out from all the…
Outlook | Web | Outlook.com | Account management, security, and privacy