1,697,225 questions

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2 answers One of the answers was accepted by the question author.

iCloud email account is showing in classic but not new Outlook

Hello. i have several email accounts. Have been using new Outlook for some time and up until a week ago my me.com email account was present. It is now missing from new Outlook. Just to see, I switched to classic Outlook and my me.com email is there…

Outlook | Windows | New Outlook for Windows | For home
asked 2025-12-05T20:42:44.2766667+00:00
James Lamb 20 Reputation points
commented 2025-12-06T13:51:14.9333333+00:00
James Lamb 20 Reputation points
2 answers

New pc with windows 11 and the pc will nor recognize known good usb drives

I have a new HP PC with windows 11 and noticed that the pc will NOT show known good usb drives plugged into the computer. Get the tone both inserting and removing but doesn't show up on file explorer. All drivers are current. I see numerous instances of…

Windows for home | Windows 11 | Devices and drivers
asked 2025-12-06T13:39:30.9833333+00:00
Tom Sabaj 0 Reputation points
answered 2025-12-06T13:49:32.2933333+00:00
Spigolo 130.9K Reputation points Volunteer Moderator
1 answer

Microsoft Word randomly in spanish and cannot acces options

So i recently opened a word document on my computer that i had saved a while ago and realized all of microsoft word is now in spanish for some reason? also (using googles translate on my phone to navigate) I realized i can even access the options in word…

Microsoft 365 and Office | Word | Other | Windows
asked 2025-12-06T13:48:40.3533333+00:00
Mr. Grimm 0 Reputation points
answered 2025-12-06T13:48:48.8466667+00:00
Q&A Assist
2 answers

Unable to Verify Identity for Microsoft 365 Login – Error 399287

Dear Microsoft Support Team, I'm trying to sign into the Microsoft 365 portal. I can sign in to my Microsoft account, but I'm prompted to verify my identity via SMS. However, I receive the following error message: “Sorry, we’re having trouble verifying…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2025-11-30T10:19:32.8933333+00:00
Bozhok Ivan 0 Reputation points
edited an answer 2025-12-06T13:48:45.74+00:00
SUNOJ KUMAR YELURU 17,321 Reputation points MVP Volunteer Moderator
2 answers

SFC Found Corrupt Files But Can't Fix Them

Ran sfc/scannow. Says that it found corrupt files, but was unable to fix them. How do I do the repairs? Like offline and online repairs as per the instructions given

Windows for home | Windows 11 | Files, folders, and storage
asked 2025-12-04T13:52:42.62+00:00
Fiberglass_Insulation 0 Reputation points
commented 2025-12-06T13:45:33.9966667+00:00
David-M 98,655 Reputation points Independent Advisor
1 answer

Is MS ACCESS available for us on MacBook Pro

I have Office 365 for my Mac Book Pro. I do not see MS Access. Is Access not included? How do I access if it is included.

Microsoft 365 and Office | Access | For home | Other
asked 2025-12-06T13:43:13.5566667+00:00
Joe Holler 0 Reputation points
answered 2025-12-06T13:43:29.0366667+00:00
Q&A Assist
2 answers

Fully locked out of MFA verification

Hello Microsoft Support, Hi I am the owner and Global Administrator of the Microsoft 365 tenant Proxweb. My user account <redacted> still has access to Outlook and the My Account portal, and it also shows an active Microsoft 365 Business Basic…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2025-12-06T12:41:14.3266667+00:00
Marcel Santing 0 Reputation points
answered 2025-12-06T13:43:23.4233333+00:00
Demi-N 8,945 Reputation points Microsoft External Staff Moderator
2 answers

Microsoft Teams Group Not Showing in SharePoint Site List

Hello, I am currently experiencing an issue where a specific Microsoft Teams group does not appear in the SharePoint site list as expected. Here is the situation: A Microsoft Teams group was created and is functioning normally within Teams. However, its…

Microsoft 365 and Office | SharePoint | For business | Windows
asked 2025-12-04T06:14:54.96+00:00
IT Administrator 0 Reputation points
commented 2025-12-06T13:41:55.5066667+00:00
AlexDN 7,120 Reputation points Microsoft External Staff Moderator
0 answers

Lost the Authenticator of work account

I need help recovering access to my E5 work account. I had enabled 2FA using Microsoft Authenticator. Unfortunately, I lost my phone, and with it, the Authenticator app. Now, when I try to sign in, I can still enter my password correctly, but after…

Microsoft Security | Microsoft Authenticator
asked 2025-12-06T12:44:38.32+00:00
宸睿 胡 0 Reputation points
commented 2025-12-06T13:41:36.8533333+00:00
JuliaMarvin 17,190 Reputation points Volunteer Moderator
1 answer

Minecraft Egyptian pricing

What happened to the price of the game?, it was literally just 265 EGP now it's 7x the price spiking more than 1400 EGP as if there wasn't even any good pricing for us Egyptian to begin with, I just need to know if this is permanent or not because I…

Microsoft Advertising | Billing and payments | Billing queries
asked 2025-12-06T13:41:13.4066667+00:00
Youssef Ramy 0 Reputation points
answered 2025-12-06T13:41:21.0466667+00:00
Q&A Assist
2 answers

Surface laptop issues - please human responses only NO AI generated ones!

Why do I keep getting this when booting up "Install the latest PowerShell for new features and improvements! https://aka.ms/PSWindows" on my Surface? Recently I would get the above when booting up & also the Surface Diagnostic tool. I went…

Surface | Surface Book | Performance and maintenance
asked 2025-12-03T18:32:38.83+00:00
Brian 0 Reputation points
commented 2025-12-06T13:41:17.6266667+00:00
Brian 0 Reputation points
1 answer

MSN Partner Hub

Hello Microsoft Team, I run a professional blog about cars (/) and I would like to join MSN Partner Hub to syndicate my content. Could you please provide an invitation code or guide me on how to apply? Thank you for your support.

MSN Partner Hub | Accounts, profiles, and login
asked 2025-12-06T13:41:05.65+00:00
ALI HUSSIN AL-HILAL 20 Reputation points
answered 2025-12-06T13:41:15.09+00:00
Q&A Assist
2 answers

Cannot open powerpoint presentation. cannot repair file

I have a powerpoint presentation that I had opened today. I did a computer shutdown and powerup and I closed the file before I did the restart. When I powered up the computer, an update was done. After the restart, I have not been able to open my…

Microsoft 365 and Office | PowerPoint | For home | Windows
asked 2025-12-05T22:58:26.95+00:00
Dave Rowland 0 Reputation points
answered 2025-12-06T13:41:12.6366667+00:00
Ami-T 3,945 Reputation points Microsoft External Staff Moderator
1 answer

What are the criteria that determine the "Change Descriptions" in Spreadsheet Compare?

I need a list detailing exactly how the Spreadsheet Compare tool determines a specific change has occurred. For example, when the tool classifies a change as "Entered Value Changed", exactly what changes needed to take place for them to be…

Microsoft 365 and Office | Excel | For business | Windows
asked 2025-12-03T22:30:50.4566667+00:00
Brillhart, Stephen 0 Reputation points
commented 2025-12-06T13:41:08.5233333+00:00
AlexDN 7,120 Reputation points Microsoft External Staff Moderator
4 answers One of the answers was accepted by the question author.

How to fix PDF Text Box Formatting Glitch in Microsoft Edge

When filling in a PDF form in Microsoft Edge, text entered in a text box appears normal while typing. However, as soon as I click outside the text box, the text zooms in slightly and becomes bold, even though I did not change any formatting. This makes…

Microsoft Edge | Read PDFs | Windows 11
asked 2025-08-10T13:19:48.6433333+00:00
Ozair Peerally 75 Reputation points
commented 2025-12-06T13:40:47.06+00:00
Murilo Morais 0 Reputation points
4 answers

Blackouts during Gaming

Hi, so I have been having this problem where when I play games my screen randomly black out. Either this goes away after a few seconds or I have to unplug the Display Port Cable and plug it back in. My second monitor is not affected by this. I have tried…

Windows for home | Windows 11 | Gaming
asked 2025-11-29T21:10:54.4133333+00:00
minusGloth 0 Reputation points
commented 2025-12-06T13:40:32.58+00:00
minusGloth 0 Reputation points
3 answers One of the answers was accepted by the question author.

Word Editing Time

My Word document is showing Editing Time only 0–5 minutes, but I actually worked on my assignment for many hours. I don’t understand why it is showing so low time. I was not working on any draft or other file, this is the only document I was using the…

Microsoft 365 and Office | Word | For education | Windows
asked 2025-12-04T05:04:41.51+00:00
Ann 20 Reputation points
commented 2025-12-06T13:40:26.53+00:00
AlexDN 7,120 Reputation points Microsoft External Staff Moderator
1 answer

Can't sign in to cancel my subscription and charged. No way to contact without signing in from the same account which is locked.

Hi I recently signed up for a 30 day trial of Microsoft 365 and wanted to cancel as I realised that I am not using it as often. However I forgot my password and tried to recover it but it can't be recovered somehow and now the account is locked, however…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2025-08-30T18:20:00.17+00:00
Sidharth Ghotikar 5 Reputation points
commented 2025-12-06T13:39:34.5633333+00:00
Debra Flashman 0 Reputation points
1 answer

after restart display only showing 90% of display. Need to change resolution - but it is greyed out

after restart display only showing 90% of display. Need to change resolution - but it is greyed out

Windows for home | Windows 11 | Desktop, Start, and personalization | Other
asked 2025-12-06T13:36:52.79+00:00
Feighny, Jennifer 0 Reputation points
answered 2025-12-06T13:37:00.65+00:00
Q&A Assist
1 answer

Minecraft account Hacked

hey high commands my account got hacked recently but i had instently changed account pass but the guyz who hacked my account is still online and playing in the feather now we are kindly requesting that can you please log this account out from all the…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-12-06T12:35:33.9866667+00:00
AKSH 0 Reputation points
answered 2025-12-06T13:36:59.2966667+00:00
John Jefferson Doyon 46,345 Reputation points Independent Advisor