Not able to create a support request

Question

I'm not able to create web app and I also not able to create a support request on web app it gives me serverfarm error

The subscription is not allowed to create or update the serverfarm. (Code:ServerFarmCreationNotAllowed)

Answer 1

Hi @Silvi
It seems you're facing issues both with creating a web app and submitting a support request because of a server farm error. The error message, "The subscription is not allowed to create or update the serverfarm (Code: ServerFarmCreationNotAllowed)," usually means your Azure subscription may lack the required permissions or resources.

Make sure you have the right permissions, such as Owner, Contributor, or Support Request Contributor. If you’re not sure, reach out to your subscription admin.

Check that you’re creating the web app in a region and resource group that allows new resources, as some may have restrictions or quotas.

Verify if your subscription has reached its quota for server farms or web apps in that region. If so, try a different region or SKU.

If the problem persists in one region, consider creating your app in a paired region, like switching from "West US" to "West Central US."

If you’re having trouble submitting a support request, try using a private or incognito browser session to avoid issues with cached data or cookies.
Users with a similar issue
https://learn.microsoft.com/en-us/answers/questions/1657059/the-subscription-is-not-allowed-to-create-or-updat
Let me know if you have any further assistances needed