Changing message display

Question

Hello,

We want to change how email messages are displayed (please see two screenshots attached). I think it is the classic and not new format?

We do not the ribbon at the top of the message pane that displays the exclamation point, word subject, etc. and we want to go back to the sender, the subject, etc. in a concise display.

How do we make both changes?

Answer 1

Hi @Dorrington, Megan, 

Thank you for posting your question to the Microsoft Q&A forum. 

Based on your description, to change your message view, I would recommend trying the below steps: 

1. In the message, click View on the ribbon  

2. Switch to compact.  

I hope this information is helpful. Please follow these steps and let me know if it works for you. If not, we can work together to resolve this.  

Thank you for your patience and your understanding. If you have any questions, please feel free to reach out.  

I'm looking forward to your reply.  

 

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