Backup encountered a problem while backing up file C:\Users\User\Pictures. Error:(STATUS_WAIT_2 (0x80070002))

Question

Backup encountered a problem while backing up file C:\Users\User\Pictures. Error:(STATUS_WAIT_2 (0x80070002)). Backup location: (F:) Transcend (External Drive).

Answer 1

Dear Lawrence,

My sincere apologies for the delay in my response. Thank you for your patience.

I have now reviewed your query and am prepared to assist.

While searching through our database and community forums, I have located a thread from another user experiencing the similar issue you are facing. Please refer to the following thread: [What is "Error:(STATUS_WAIT_2 (0x80070002)" in Windows backup? - Microsoft Q&A](https://learn.microsoft.com/en-us/answers/questions/2778855/what-is-error-(status-wait-2-(0x80070002)-in-windo?forum=windows-all&referrer=answers)

Disclaimer: Microsoft provides no assurances and/or warranties, implied or otherwise, and is not responsible for the information you receive from the third-party linked sites or any support related to technology. 

While I cannot promise it contains a final fix for you yet, I hope this could help. If you have any further issues, I'm here to assist.

Answer 2

Dear Lawrence,

I haven't received the message from you yet. 

If there is anything more that I can do for you or if anything is unclear, please do not hesitate to let me know.

Sincerely,

Answer 3

Dear Lawrence,

Thank you for reaching out to the Microsoft Q&A Forum.

The error code 0x80070002 (which corresponds to STATUS_WAIT_2) almost always means ERROR_FILE_NOT_FOUND.

This indicates that your backup program is trying to back up a file or folder from your Pictures directory that no longer exists. The backup's index is out of sync with the actual files on your hard drive. This can happen if a file was moved or deleted, but the backup program hasn't updated its list yet.

Please refer to this article: System Image Recovery fails with a 0x80070002 error - Windows Client | Microsoft Learn.

If you have any issues, I'm here for you to assist.

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