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having difficulty getting into microsoft admin, need to give access to teamate

Trevor Bills 0 Reputation points
2025-11-04T21:07:36.3366667+00:00

I'm trying to get access to a teammate for planner,but first i need help with getting into Microsoft Admin. I need to speak with a real person

Microsoft Teams | Microsoft Teams for business | Other
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  1. Jade Ng 12,980 Reputation points Microsoft External Staff Moderator
    2025-11-05T00:22:14.9633333+00:00

    Dear @Trevor Bills,

    Thank you for posting your question in the Microsoft Q&A forum.

    Based on the available information you have provided, please allow me to confirm a few details as follows.

    • Are you stuck at sign-in because of Microsoft Authenticator (e.g., no access to the app or codes)?
    • Also, could you please tell me is there any other global administrator in your organization?  

    Note: Please understand that our initial response does not always resolve the issue immediately. However, with your help and more detailed information, we can work together to find a solution.

    Thank you for your patience and your understanding. I'm looking forward for your reply.


    If my answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".   

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