Unable to install Microsoft Access Database Engine 2016 (ACE 16.0) – installer doesn’t launch I downloaded the official Microsoft Access Database Engine 2016 (ACE 16.0) installer (accessdatabaseengine_X64.exe) from the Microsoft Download Center. When I

Question

I downloaded the official Microsoft Access Database Engine 2016 (ACE 16.0) installer

(accessdatabaseengine_X64.exe) from the Microsoft Download Center.

When I run the file—either by double-clicking it or from Command Prompt as Administrator

nothing happens. No installation window, progress bar, or error message appears.

I also tried running the command:

accessdatabaseengine_X64.exe /quiet /passive /norestart

and verified that no ACE component appears under “Programs and Features” afterward.

Troubleshooting already attempted:

• Verified that Microsoft Office 365 (64-bit) is installed.
• Uninstalled any older 32-bit Office / Access components.
• Rebooted the system and retried the installation.
• Tried running with the /passive /log switch to generate a log file.
• Confirmed Windows Server 2019 (64-bit) as the operating environment.

Despite these steps, the installer still does not execute or complete.

I need assistance installing the 64-bit Microsoft Access Database Engine 2016 (ACE 16.0)

driver, which is required for SSIS Excel connections in our development environment.

Answer 1

Dear Gudipati, Satya (BC Pension)
Welcome, and thank you for sharing your issue in the Q&A forum.

Based on the information you provided, I understand you're experiencing issues installing the Microsoft Access Database Engine 2016 (ACE 16.0) 64-bit, even after following several troubleshooting steps. The installer does not respond no interface, progress bar, or error message appears.

Although you have Office 64-bit installed, the ACE 64-bit installer may still be blocked if remnants of a previous 32-bit Office installation remain on the system.

1. Check Registry for Bitness Conflicts

• Open Registry Editor (regedit) and navigate to:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\ClickToRun\Configuration

• If the Platform value is set to x86, this indicates a 32-bit configuration.
• You may need to either:
• Change the value to x64, or fully uninstall Office and reinstall a clean 64-bit version.

2. Run Installer with Logging

Try running the installer with a log switch to capture installation details: accessdatabaseengine_X64.exe /log install.log

Then check the install.log file in the current directory for any recorded errors.

3. Alternative: Install the 32-bit Version

Even with Office 64-bit, you can install the 32-bit ACE driver to avoid conflicts between Click-to-Run and MSI-based installations.

• Download accessdatabaseengine.exe (32-bit version) from the Microsoft Download Center.
• Run the installer from an elevated Command Prompt: accessdatabaseengine.exe /passiveor accessdatabaseengine.exe /quiet

4. Configure SSIS to Use 32-bit Runtime

If you're using SSIS in Visual Studio (SSDT):

• Open your SSIS project properties.
• Set Run64BitRuntime = False.

This ensures SSIS uses the 32-bit driver during execution.

If you try these steps and still encounter issues, feel free to share any error logs or screenshots. I’m always here and happy to assist further!

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