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Certification Issue

Karthik S 0 Reputation points
2025-11-07T08:16:08.04+00:00

I have completed DP-300: Administering Microsoft Azure SQL Solutions, on 14 Oct 2025 at 09:45 AM IST. I have passed the exam too, but still i did not receive certificate from microsoft side.
I have checked with onpersonvue support and they told exam has been successfully completed from our side and to check with microsoft. Could you please check and help on getting certificate.

Moved from: Azure SQL Database

Microsoft System Center | Other
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  1. Kudos-Ng 15,050 Reputation points Microsoft External Staff Moderator
    2025-11-07T12:24:19.1066667+00:00

    Dear Karthik S, 

    Thank you so much for contacting Microsoft Q&A Forum. 

    After checking your concern, I truly apologize to inform that Microsoft Certification / Exams is currently not supported in the Q&A forums. However, I'm still here to help you and normally, you can check your certifications in your certification tab.  

    If you don't see them in there, please use this link to create Certification support request: 

    https://aka.ms/credentialssupport for this issue so that you can get more professional help, there will be very professional people to tell you about the steps on how to realize this function. Then you can see this request screen and you can select different options depending on your needs (Note: you have to log in your business account first in the link above then you go to support link below in the Credentials support article so that you can see the support screen like this image below): 

    & https://support.serviceshub.microsoft.com/supportforbusiness/create?sapld=de16815f-2fa5-576e-4946-70cae21a4eeb Microsoft Support for business Manage Create Create a new support request For Phone Support The information you provide helps us quickly route and resolve your request. Learn More If you need to call in for support, please find the best phone number here: Click here for more details Step 1: Product and Support Type Select the product family (Required) Learning V What product or service do you need help with? (Required) Microsoft Credentials V Which category best describes the issue? (Required) Select a category V Step 2: Issue Description Step 3: Contact Details and Sharing

    Reference: Credentials support | Microsoft Learn 

    For issues with exam appointments or scheduling, contact our Exam Delivery Partners: - Pearson VUE Support - Certiport Support To submit an Exam or Renewal Assessment item challenge To challenge a Microsoft Certification exam or renewal assessment question, review the challenge process to confirm eligibility and then submit the Credential item challenge form ". To provide feedback on a MS Learn Practice Assessment To provide feedback on a Microsoft Practice Assessment delivered on Microsoft Learn, complete Practice Assessment item challenge form . For all other Microsoft Certification issues, get help through Credentials Support .

    I hope this information can help you to solve it. 

    Wish you a pleasant day! 

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".     

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  2. Q&A Assist
    2025-11-07T08:16:22.8533333+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    If you have completed the DP-300 exam and passed, but have not yet received your certification, there are a few steps you can take:

    1. Check Your Learn Profile: Ensure that you are logged into the correct Microsoft Learn profile where your certification should appear. Sometimes, users may have multiple profiles and might be checking the wrong one.
    2. Timing for Results: Generally, for most exams, results are available within minutes, but it can take up to 24 hours for the results to appear in your Learn profile. If it has been longer than that, it may be worth checking again.
    3. Contact Microsoft Credentials Support: If you still do not see your certification after checking your profile and waiting for the appropriate time, you should reach out to Microsoft Credentials Support for assistance. They can provide specific help regarding your certification status.
    4. Confirmation from Pearson VUE: Since you mentioned that Pearson VUE confirmed the exam was completed successfully, keep that confirmation handy when contacting Microsoft support, as it may help expedite the process.

    Following these steps should help you resolve the issue regarding your certification.

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