mobile device

Question

I delated my phone off my email and now trying to readd

Answer 1

Hi @Tara Smith, 

Thank you for posting your question to the Microsoft Q&A forum. 

According to your concern, to add your account to Microsoft Outlook on iPhone, I would recommend following the below steps: 

1. Open the Outlook for iOS app on your iOS device. 
2. Select Add Account to add one of your existing email accounts, enter your account credentials 

• Tap Continue to add that account then enter your password and follow the prompts. 
• If multi-factor authentication is enabled for your email account, follow the instructions to verify the account. 

I hope this information is helpful. Please follow these steps and let me know if it works for you. If not, we can work together to resolve this.  

Thank you for your patience and your understanding. If you have any questions, please feel free to reach out.  

I'm looking forward to your reply.  

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Answer 2

To re-add your mobile device to your email after deleting it, you will need to follow these general steps:

1. Open the Outlook app on your mobile device.
2. Go to Settings by tapping on your profile icon or the gear icon.
3. Select Add Account or Add Email Account.
4. Enter your email address and follow the prompts to enter your password and any additional required information.
5. Complete the setup by following the on-screen instructions.

If your device was previously associated with your email account, it might require you to generate a new Device ID upon re-adding it, especially if you performed a remote wipe or factory reset.

Make sure your mobile device is compatible with Exchange ActiveSync to ensure proper synchronization with your email account.