HOW TO FIX Application error: a client-side exception has occurred (see the browser console for more information) ON ALL WEB BROWSERS

Question

HOW TO FIX Application error: a client-side exception has occurred (see the browser console for more information) ON ALL WEB BROWSERS

larissa 0

Screenshot 2025-11-15 124136

For months I've been trying to figure out how to get rid of this bug

Application error: a client-side exception has occurred (see the browser console for more information) on different broswers

It shows up on private / incognito tabs on ALL browsers: chrome, firefox, explorer, TOR, you name it.

I don't know what else to do...

1 answer

Your answer

Answer 1

Sin-D 6,000 Microsoft External Staff Moderator

Hi larissa,

Thanks for reaching out to Microsoft Q&A Forum. I understand that you are facing error "Application error: a client-side exception has occurred on different browsers".

Please try the following step:

Right click on web page > Inspect > It will show DevTool Window as your image.
Choose ">>" > Application > Clear each sub folder in Local Storage, Session Storage and Cookies.
Refresh the website

The initial response might not address the problem. So, if your problem persists or you need any assistance, feel free to ask me by clicking "Add Comment" or "Post Answer" if you cannot add comment. This helps me can read your follow up. Thanks for your effort.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Best regards.

Sin-D 6,000 Reputation points Microsoft External Staff Moderator

2025-11-17T08:35:06.57+00:00

Hi,

I just wanted to check in and see if the steps worked for you. If everything is set, it would be greatly appreciated if you could mark the answer as Accepted. This helps others facing similar issues and keeps things organized.

If you need any further assistance, don’t hesitate to reach out by clicking "Add Comment" or "Post Answer" (If you cannot add comment)! This helps me can read your follow up! Thank you.
larissa 0 Reputation points

2025-11-17T11:11:44.4233333+00:00

Hi, thank you so much for picking this up quickly.

Unfortunately, there was no result.

Does the image above offer any other clues?
Sin-D 6,000 Reputation points Microsoft External Staff Moderator

2025-11-19T03:40:22.0866667+00:00

Hi,

Try to go Settings > Network & internet > Ethernet > Change network profile type to Private network. Try this to see if it works. Thanks.
larissa 0 Reputation points

2025-11-19T20:37:20.56+00:00

Hi, it did not work, no.
Sin-D 6,000 Reputation points Microsoft External Staff Moderator

2025-11-20T01:27:43.1266667+00:00

Hi,

Thanks for your response. Please disable all extensions in your browser. Also, try this with Chrome, rename your chrome.exe to chrome1.exe and check again.
Sin-D 6,000 Reputation points Microsoft External Staff Moderator

2025-11-23T07:14:17.1566667+00:00

Hi,

I just wanted to check in and see if the steps worked for you.

If you need any further assistance, don’t hesitate to reach out by clicking "Add Comment" or "Post Answer" (If you cannot add comment)! This helps me can read your follow up! Thank you.

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HOW TO FIX Application error: a client-side exception has occurred (see the browser console for more information) ON ALL WEB BROWSERS

1 answer

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