hi sims, welcome in community
first step, check that in your system there is all apps from HP requested, maybe there is a specific app for FN key
then follow carefully here
https://support.hp.com/us-en/document/ish_5878386-5878448-16
Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.
let me know
Elvis