Delay send issue

Question

In outlook I have suggestions turned on, I have set up 2 emails for delay send, but when I set the time and click send it sends the email instead of the time and day I set it up to.

Answer 1

It seems you are experiencing an issue with the delayed delivery feature in Outlook. This problem may occur if the settings for delayed delivery are not configured correctly. To ensure that your emails are sent at the specified time, follow these steps:

1. In the message that you want to delay, click the Options tab on the ribbon.
2. Select Delay Delivery.
3. Make sure that the Do not deliver before option is selected on the Properties dialog box, and that the desired date and time for future delivery are set correctly.

If you have already done this and the emails are still being sent immediately, it may be beneficial to check if there are any rules configured that could be affecting the delivery timing. You can do this by checking your rules under Manage Rules & Alerts in Outlook.

If the issue persists, try closing and reopening the affected message before sending it, as this can sometimes resolve the problem with the Send button not functioning as expected for delayed delivery messages.

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References:

• The Send button is missing from a delayed delivery message in Outlook
• Email messages remain in the Outbox because of Deferred Delivery rule

Answer 2

Hi @Eddie Ascencio

Thank you for posting your question in the Q&A Forum. 

I understand it can be frustrating when your delayed emails are sent right away instead of at the time you scheduled. Here’s a step that might help you have your email sent at the time you prefer: 

Delay a single email

• Open a new email and compose your message as usual. 
• Click the Options tab in the ribbon. 
• In the More Options section (sometimes shown as three dots), select Delay Delivery. 

• In the Properties box, tick Do not deliver before and choose the date and time you want the email to be sent. 
• Click Close on the Properties box, then click the regular Send button on your email. 

Note: The scheduled email will stay in your Outbox until the delivery time. While in the Outbox, you can edit or delete it if needed. Make sure Outlook remains open until the scheduled time. Closing and reopening the draft before sending can refresh the delayed delivery setting. 

Schedule email sending and receiving 

If you want Outlook to send and receive emails automatically at regular intervals: 

• Go to File > Options > Advanced. 
• In the Send and Receive section, click the Send/Receive… button. 
• In the dialog window that appears, select the Schedule an automatic send/receive every … minutes option and enter the number of minutes in the box. 
• Click Close > OK. 

Note: Automatic send/receive applies to both incoming and outgoing emails, whereas a Delay Delivery rule only affects outgoing messages and keeps them in the Outbox for the specified time. You can still manually send or receive emails at any time using F9 or the Send/Receive All Folders button. 

I hope this helps you send your emails at the time you need. If you have any questions, please feel free to reach out and I’ll be happy to assist. 

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