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Access denied

Michael McGrath 0 Reputation points
2025-11-25T20:39:04.62+00:00

I can not access my OneDrive from any device. On the brower, I get the message "Access Denied

This page has been blocked as it violates the Acceptable Use Policy located in the Terms of Use. If you believe this is a mistake, please contact our Support team using M365 Admin Center for further assistance."

This has been going on for at least a week or two.

Microsoft 365 and Office | OneDrive | For business | MacOS

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  1. Austin-H 8,355 Reputation points Microsoft External Staff Moderator
    2025-11-26T00:10:32.8133333+00:00

    Hello Michael McGrath
    Thank you for posting question to Microsoft Q&A Forum.
    As I am forum moderator - who does not have access to internal system to check this for you. Since OneDrive and SharePoint are related in Microsoft 365, getting an error message while trying to access SharePoint would also return the same result while trying to access OneDrive.
    You might need to raise a ticket to Microsoft Support Team in Microsoft 365 Admin Center via this link (Could be only accessed if you are global administrator of the organization).
    Reference: https://learn.microsoft.com/en-us/troubleshoot/sharepoint/sites/page-blocked-violates-acceptable-use-policy
    I hope the information is helpful. Please let me know once you have any updates after contacting Microsoft Support Team and you'd like to share it with us.


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