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Question

Upgrade MS365 from individual account to family account.

Answer 1

The process to upgrade from the Personal version of Microsoft 365 to the Family version is provided on this link.

Please note, you will be charged the full amount for the new subscription, then your existing subscription would be converted to the Family version on a percentage basis.

https://support.microsoft.com/en-us/office/switch-between-microsoft-365-subscriptions-3fcc1efc-2722-427f-8efa-db94b9b0a36b

Or if you have already converted your subscription and you are experiencing any problems, please provide full details on that.

Answer 2

To upgrade from an individual Microsoft 365 account to a family account, you typically need to purchase the Microsoft 365 Family subscription. Here are the general steps you can follow:

1. Sign in to your Microsoft account: Go to the Microsoft account website and log in with your individual account credentials.
2. Navigate to the subscription section: Look for the option to manage your subscriptions or services.
3. Select the Microsoft 365 Family plan: Find the Microsoft 365 Family plan and choose the option to upgrade.
4. Complete the purchase: Follow the prompts to complete the purchase of the family plan. This may involve entering payment information.
5. Share with family members: Once upgraded, you can share the subscription with up to five additional family members, allowing them to use the Microsoft 365 apps and services.

If you encounter any issues during the upgrade process, you may want to contact Microsoft support for assistance.

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References:

• Get support for Microsoft 365 for business
• Upgrade your Microsoft 365 for business users to the latest apps