Channels and Org Explorer app

Question

Channels and Org Explorer app

Eldar V Eyyubov 0

Dear Microsoft, I need help in the two issues: 1. When I create new channel in Teams it is hidden for other users. How can I unhide it by default. 2. In the Org Explorer app there is "You also work with" hint, can I remove it?

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4 answers

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Answer 1

Eldar V Eyyubov 0

Thank you Vy,

I am a team owner

The channel is standard

It is desktop app

But there is no “Show for everyone”

Screenshot 2025-12-10 162902

Vy Nguyen 11,410 Reputation points Microsoft External Staff Moderator

2025-12-10T22:55:32.2566667+00:00
Hi @Eldar V Eyyubov,

Thank you for providing the updated information. We’re sorry that the issue still persists, and we truly appreciate your effort in testing and sharing these details.

Based on your description, you’re creating standard channels in the desktop app, but they remain hidden until each member chooses Show, and there isn’t a Show for everyone option. We truly understand and appreciate the detail you shared, which helps us focus on exactly what you’re encountering.
Teams now uses a member‑curated channel list: owners can recommend channels, but visibility is ultimately chosen by each user. In current builds, the previous Show for everyone/Automatically show control is replaced by wording like Recommend that people show this channel, and only the General channel appears by default for all members; others must be shown by the user.

Kindly proceed with the steps outlined below according to your specific scenario:
1/ When creating a new channel:

Turn on Recommend that people show this channel in the Add channel dialog so the channel surfaces with a Recommended badge in members’ lists.

2/ For existing channels:

Go to Team → Manage team → Channels and ensure the channel is marked as Recommended; then post an announcement in General and @mention @Team with steps: Go to the team → See all channels → select the channel → choose Show.

Make priority channels hard to miss: ask members to Pin the channel (More options → Pin) and set Channel notifications to All new posts for that channel.

Channel type check: ensure the channel is Standard; Private or Shared channels only appear to added members by design.

Thanks again for outlining this so clearly. The steps above align with the current Teams experience and should suit your situation. If your client still doesn’t show the Recommend wording when you create a channel, please share a screenshot of the Add channel dialog, and we’ll tailor the guidance.
Eldar V Eyyubov 0 Reputation points

2025-12-11T04:46:41.6533333+00:00

Dear Vy, thank you for information.

So lets go back to the second issue "Removing "You also work with" in Org Explorer"

I set People insights to Off as you advised in previous post but it doesn't helped.
Vy Nguyen 11,410 Reputation points Microsoft External Staff Moderator

2025-12-11T20:43:51.8933333+00:00
Hi @Eldar V Eyyubov,

Thank you for the comprehensive details and the screenshot. We regret that the problem continues, and we sincerely appreciate your patience and collaboration in providing these insights.

The “You also work with” (Works with) section is generated by Microsoft Graph people insights using public collaboration signals and organizational relationships. Turning People insights Off stops new “working‑with” relationships from being generated for the users you target, but it can take time for the change to propagate and for cached results to disappear. If People insights was disabled only for a subset of users via a group, or if Item insights was toggled instead of People insights, the section can continue to appear.

Please follow the steps outlined below based on your specific situation:

1/ Firstly, you’ve already set People insights to Off in the Search & intelligence configuration.

2/ Then, ensure propagation is completed before proceeding:

Wait 24 to 48 hours. Ask affected users to sign out of Teams and Outlook then sign in again.

If the hint still appears, clear the local cache for the client and reopen the app.

On Microsoft: Press Windows + R, then type: %userprofile%\appdata\local\Packages\MSTeams_8wekyb3d8bbwe\LocalCache\Microsoft\MSTeams

On Mac: Press Command + Q, type:

rm -rf ~/Library/Group Containers/UBF8T346G9.com.microsoft.teams

rm -rf ~/Library/Containers/com.microsoft.teams2

3/ Verify the setting.

If you use group based control, verify with Microsoft Graph that people insights is disabled for the intended group. Check that Item insights remains unchanged because it does not control this hint.

Moreover, we understand the need for flexibility; however, the "You also work with" section is currently integrated with People Insights, so it cannot be removed independently.

Alternatively, as a forum moderator, I hope you understand that I don’t have the ability to modify or escalate product issues directly. However, I strongly recommend submitting your feedback through the Microsoft Teams · Community. This is the most effective way to ensure your voice reaches the product team and can be considered about how company-only contacts are handled in search results, with potential improvements being considered for future improvements.

You've clearly identified a real-world challenge, and your suggestion reflects a deep understanding of user needs - feedback like yours is truly valuable and helps shape the future of Microsoft team.

Sharing your experience through this channel is one of the most effective ways to advocate for improvements that benefit both you and the broader community. 

Once you’ve submitted your feedback, feel free to share the link here. I’d be happy to upvote it to help increase its visibility.

Additionally, many users have raised similar concerns but may not know where to provide feedback. If my response has helped clarify the situation and guide you toward a next step, please consider marking it as the “Accepted Answer.” Doing so will pin this post to the top, making it easier for others facing the same issue to find and support your feedback.

Thank you again for being part of the Microsoft Q&A community. If you have any further questions or updates, feel free to reply here. I’ll be happy to assist further. further.

Answer 2

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Answer 3

Hi @Eldar V Eyyubov,

Thank you for reaching out to the Microsoft Q&A forum.

Based on your description, you’re seeing two behaviors: new Teams channels appear hidden for other members, and the Org Explorer app shows a “You also work with” hint that you’d like to remove. We truly understand and appreciate the effort you took to explain both points clearly.

In Teams, standard channels are available to all team members, but each person controls whether a channel is shown or hidden in their own list; users can show, hide, or favorite channels individually. Regarding the Org Explorer app, the “You also work with” section is automatically generated from Microsoft Graph data and organizational relationships, so it cannot be manually removed or customized.

Below are some workarounds that suit for your situation:

1/ Begin by adjusting channel settings so that members can access and view them.

When creating a channel: in the Add channel dialog, turn on Automatically show this channel in everyone’s channel list (or the Recommend that people show this channel option, depending on your client version).
For existing channels: go to See all your teams, select the team, and choose Show next to the channel so it appears in your list; share a short welcome post to prompt members to Show or Favorite/Pin it in theirs.
Channel type check: private or shared channels are only visible to people added to them - confirm the right members/teams are included.
For your reference: Show, hide, or favorite a channel in Microsoft Teams - Microsoft Support

2/ Proceed by disabling or hiding the “You also work with” section in Org Explorer for improved clarity.

Tenant setting (admin): in Microsoft 365 admin center > Settings > Search & intelligence > Configurations, set People insights to Off for the whole org or a specific group. This hides Graph‑driven “Works with” relationships across experiences (including Org Explorer).

User's image

Teams app governance (admin): in Teams admin center > Teams apps, use Permission policies or Manage apps/Setup policies to block or unpin Org Explorer for selected users or all users.
Scope note: turning off People insights is broad, it affects other places that surface relevant people and recommendations.
For your reference:
- Customize people insights privacy in Microsoft Graph (preview) - Microsoft Graph | Microsoft Learn
- Personal insights in Viva Insights privacy guide for admins | Microsoft Learn

I hope this information is helpful. Please follow these steps and let me know if it works for you. If you have any updates regarding the issue, please feel free to share them with me.

Thank you for your patience and your understanding. If you have any questions or need further assistance, please feel free to share them in the comments on this post so I can continue to support you.

I look forward to continuing the conversation.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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Vy Nguyen 11,410 Reputation points Microsoft External Staff Moderator

2025-12-09T17:55:43.9733333+00:00

Hi @Eldar V Eyyubov,

I hope you are having a great day.

I’m following up on the support thread we've been working through together. At this stage, I’m still working to better understand the issue you’re facing so we can identify the most effective solution.

If you have any additional details to share or if there’s anything specific, you’d like me to focus on, please feel free to reach out. I’m always happy to help if you need anything else.

We’re committed to ensuring everything runs smoothly and that your experience remains uninterrupted.

Thank you again for your patience and collaboration.

I look forward to hearing from you soon.
Eldar V Eyyubov 0 Reputation points

2025-12-09T18:30:29.58+00:00

Thank you Vy,

Channels, I create channels exactly the way you described, but they are still not visible to other users until they go to the team settings and select "show"

Org explorer, I'll try to do as you advised and come back later.
Vy Nguyen 11,410 Reputation points Microsoft External Staff Moderator

2025-12-09T21:32:56.62+00:00

Hi @Eldar V Eyyubov,

Thank you for your updated information and screenshot.

Please allow me to suggest you a few steps to enable to "Automatically show this channel in everyone’s channel list” function.

When creating a new channel:

Go to your Team in Microsoft Teams.

Click “Add channel”.

Enter the channel name and description.

Under “Privacy”, choose Standard (not private/shared).

Check the box: “Automatically show this channel in everyone’s channel list”

Click Add.

For an existing channel:

Go to the Team name > click More options (⋯) > Manage team.

Click the Channels tab.

Find the channel you want to recommend.

Click the ⋯ next to the channel name.

Select “Show for everyone”.

This will make the channel visible by default for all team members. They can still hide it manually if they choose.

If the “Show for everyone” checkbox is missing:

Make sure you’re a team owner.

The channel must be Standard, not Private or Shared.

Try using the Teams desktop app instead of the web version.

Ensure your Teams Admin Center policies don’t restrict channel visibility settings.

For your information that you can be concerned about:

Choose channels to display in Microsoft Teams - Microsoft Support

Share a channel with people in Microsoft Teams - Microsoft Support

If the issue persists or you need any additional help, please don't hesitate to reach out.

Answer 4

To address your issues:

Unhiding a Channel in Teams: When you create a new channel in Microsoft Teams, it can be set to private, which means only invited users can see it. To ensure that new channels are not hidden by default, you should create them as standard channels, which are visible to all team members. If you need to change the visibility of an existing private channel, you would need to recreate it as a standard channel since the visibility cannot be changed after creation.
Removing "You also work with" in Org Explorer: The "You also work with" section in the Org Explorer app is generated based on public relationships and collaboration patterns. Currently, there is no option to remove this section directly. However, you can manage visibility and privacy settings through the Microsoft Graph API to customize what insights are shared, but this may not completely remove the section.

References: