My Power App in SharePoint is not updating the UI

Question

Hi

I have a Power App placed on a SharePoint Modern web page. When I update the Power App's UI it does not update on the SharePoint page - the original UI of the Power App continues to load. I have cleared the browser cache, quit the browser, quit Power Apps, deleted the history leaving only the version I want to display, copied the shared link, copied the link from the Power App url, nothing I do resolves this issue.

Anyone else gone through this? Any ideas of what I should try?

Answer 1

It sounds like you're experiencing a caching issue with your Power App on SharePoint. Here are a few steps you can try to resolve the issue:

1. Check for Updates: Ensure that you have published the latest version of your Power App after making changes to the UI. Sometimes, changes may not reflect until the app is republished.
2. Use a Different Browser: Try accessing the SharePoint page with a different browser or in incognito mode. This can help determine if the issue is related to browser caching.
3. Check Permissions: Ensure that you have the necessary permissions to view the updated app. Sometimes, permission issues can prevent the latest version from displaying correctly.
4. Validate SharePoint Site URL: If the SharePoint site URL has changed or been renamed, you may need to validate and fix the links associated with the Power App. This can be done in the SharePoint settings under Document Management.
5. Monitor Network Requests: Use the Power Apps Monitor tool to check if the app is making the correct requests to the server and receiving the expected responses. This can help identify if there's an issue with the app itself or the server.

If none of these steps resolve the issue, consider reaching out to the SharePoint Community or Microsoft support for further assistance.

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References:

• Power Apps troubleshooting strategies
• Validate and fix SharePoint site URLs

Answer 2

Dear @Steven Suraine, 

Welcome to the Q&A Community.   

I understand how inconvenient it can be when your updated Power App UI doesn’t immediately appear in SharePoint.  

Since our current category primarily focuses on Microsoft 365 products, and your concern relates to Microsoft Power Apps, we want to ensure you receive the most accurate and effective assistance. For this reason, we recommend posting your question in the Microsoft Power Platform Community Forum. In this forum, you'll get the most qualified group of respondents, and other partners who read the forums regularly can share their knowledge or learn from your interaction.   

 

We apologize for redirecting you to a different community, as the members of this category focus on Microsoft 365 concerns and have limited knowledge about Power Apps. To help you get quicker and better assistance, we are guiding you to the appropriate resource. 

As community moderators, we kindly ask for your understanding that our access to internal development details is limited. Our primary role is to guide users toward the appropriate resources and support channels. While we may not have visibility into performing deeper backend analysis, we’ll continue doing our best to support you within the scope of our responsibilities.    

Thank you once again for your precious time and engagement. 

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