How to add users to my account

Question

I don't see where I can add all my staff to the non-profit account. How do I add them?

Answer 1

To add users to your Microsoft 365 non-profit account, follow these steps:

1. Sign in to the Microsoft 365 admin center with your admin account.
2. Go to Users > Active users.
3. Select Add multiple users if you want to add several users at once.
4. You can either add users by entering their information manually or upload a CSV file with the user details. If you choose to upload a CSV, make sure to follow the format specified in the admin center.
5. Assign licenses to the new users as needed.
6. Review your selections and select Add users to complete the process.

Make sure that you have purchased licenses for the users you are adding, as each user needs a license to access Microsoft 365 services.

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References:

• Add users and assign licenses in Microsoft 365
• Add multiple users in Microsoft 365

Answer 2

Hi @Joni Sohal,

Thank you for reaching out to the Microsoft Q&A Forum. 

I’d be happy to guide you through adding your staff to your nonprofit Microsoft 365 account. You can do this in two ways: by adding users individually or by adding multiple users at once. 

If you only need to add a small number of staff, you can add them individually.

1. First, sign in to the Microsoft 365 admin center using an account with Global admin or User admin permissions.
2. Next, go to Users, select Active users, and click Add a user.

1. Then, enter the basic details such as first name, last name, display name, and username.
2. After that, choose the domain for the user’s account. For example, if the username is Jakob and the domain is contoso.com, the sign-in will be ******@contoso.com.
3. Once you have entered the details, review the password settings. By default, the system creates a password automatically, but you can create a strong password manually if you prefer. The option requiring the user to change their password at first sign-in is enabled by default.
4. After completing these steps, assign the appropriate product license by selecting the user’s location and license type. If you do not have any licenses available, you can still add the user and purchase more later.
5. If needed, adjust optional settings such as assigning admin roles or adding profile information.
6. Finally, review all settings and select Finish adding. You can print or save the user’s credentials securely and send them an email with helpful information.

If you need to add several users at once, you can use the ‘Add multiple users’ feature.

1. In the admin center, go to Users, select Active users, and click Add multiple users.

1. You can either enter the details directly on the page or upload a CSV file.
2. If you choose to upload a CSV, download the sample template provided.
3. Next, fill in the usernames and display names for each user, making sure not to change the column headings or order.
4. Then, save the file in CSV format and upload it in the admin center.
5. After that, assign licenses and apps for all new users.
6. Finally, review your selections and select Add users to complete the process.

I hope this information is helpful. Please follow these steps and let me know if it works for you. If not, we can work together to resolve this.    

Thank you for your patience and your understanding. If you have any questions or need further assistance, please feel free to share them in the comments on this post so I can continue to support you. 

I look forward to your thoughts on this.

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