Bitlocker lock out issue

Question

Does microsoft have an actual phone number for support? I'm having a bitlocker lock out issue.

Answer 1

If your drive is encrypted with Bitlocker, the only place the Bitlocker Recovery key is automatically stored is on the associated Microsoft account on the link below, be sure to check any Microsoft account that may have been used on the PC and also any work or school account that may be linked to the PC.

https://account.microsoft.com/devices/recoverykey

Are you able to find the Bitlocker Recovery Key on any account that may have been used or linked to the PC?

If not, do you have a safe backup of your files, or use a cloud service like OneDrive to sync your files online.

Answer 2

Yes, Microsoft does provide phone support for issues related to BitLocker and other services. For the most current support phone number in your country or region, you can refer to the global phone numbers list provided by Microsoft. Technical support is available 24/7 in English, and in some cases, local language support may also be available.

If you're experiencing a BitLocker lockout issue, it may be helpful to have your account details ready when you call for support.

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References:

• Get support for Microsoft 365 for business