Cancel subscription

Question

I want to cancel this subscription. My bank has given me a reference 74165885362551047494194

It doesnt show up on any of the accounts I have tried.

Automatic renewal of your Microsoft 365 Personal subscription is scheduled for Wednesday, December 28, 2022

Your subscription is scheduled to be automatically renewed. On Wednesday, December 28, 2022, GBP 59.99 including taxes will be charged to Visa **8917.

Answer 1

See https://support.microsoft.com/en-us/account-billing/how-to-investigate-a-billing-charge-from-microsoft-398c5328-364c-d5e4-ea8f-f5ad60562a93 .

Answer 2

To cancel your Microsoft 365 Personal subscription, you need to access the Microsoft 365 admin center. Here are the steps you can follow:

1. Go to the Microsoft 365 admin center.
2. If you're using the Simplified view, select Subscriptions. If you're using the Dashboard view, go to Billing > Your products.
3. Select the subscription that you want to cancel.
4. In the Subscription and payment settings section, select Cancel subscription.
5. Choose whether to cancel now or before the next renewal date, then select Next.
6. Provide a reason for canceling, give optional feedback, and then select Cancel now.

If you cannot find your subscription in the admin center, ensure you are logged into the correct account associated with the subscription. If issues persist, you may need to contact Microsoft support for further assistance.

Please note that if you cancel your subscription, you will continue to have access until the end of the current billing period, but you will not receive a refund for any part of that period.

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References:

• Cancel your subscription in the Microsoft 365 admin center
• Determine your cancellation option
• Before you begin
• What happens to my data and access when my Microsoft 365 for business subscription ends?
• Contact support