how to change from the new outlook to classic outlook

Question

How do I change from the new outlook to classic outlook?

Answer 1

Dear @Paul Goodwin,

Thank you for reaching out to Microsoft Q&A forum.

I understand that you’d like to switch back to Classic Outlook from the New Outlook experience.

Please review the guidance provided by Q&A Assist above, which explains how to use the toggle to switch from New Outlook back to Classic Outlook.

If the toggle is missing, it’s likely because both versions of Outlook are installed separately on your computer. In this case, please follow the steps below to open Classic Outlook:

1. Click the Start button (Windows icon) on your taskbar.
2. Type "Outlook" in the search bar.
3. Look closely at the search results:
   • "Outlook" is the version you are trying to leave.
   • "Outlook (classic)" (with the classic blue icon) is the Classic version.
4. Select the classic Outlook app to open it.

Pro-tip: Right-click the classic Outlook icon and select Pin to taskbar to ensure you don't accidentally open the new version next time.

If you don’t see Classic Outlook listed in your search results, you can download and install it using the following Microsoft Support article: Install or reinstall classic Outlook on a Windows PC - Microsoft Support

I hope this information is helpful. Please follow these steps and let me know if it works for you. If not, we can work together to resolve this. Thank you for your patience and understanding. If you have any questions or need further assistance, please feel free to share them in the comments so I can continue to support you. I'm looking forward to your reply.

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Answer 2

To switch from the new Outlook to classic Outlook, you can use the toggle feature available in the new Outlook interface. Here’s how:

1. Open the new Outlook for Windows.
2. Look for the toggle option that says Try the new Outlook in the top right corner of the window.
3. If you want to switch back to classic Outlook, simply toggle it off.
4. Classic Outlook will open the next time you launch it.

If you encounter any issues with the toggle not displaying, it could be due to unsupported Windows versions, account types, or group policies. Make sure your system meets the requirements to use the toggle feature.

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References:

• Resolve deployment issues in the new Outlook for Windows
• Enable or disable user access to Outlook for Windows in Exchange Online