KB5005565 Approval for removal not working

it support 106 Reputation points
2021-09-29T20:37:27.447+00:00

Hi All,

After the installation of KB5005565 we have some problems with our laptops and desktops in our domain.

We manually removed the KB on some laptops and desktops and the problems where gone.

So in WSUS I have searched for the KB and selected Approval for removal with a deadline in the past.

The only thing is when I search on windows updates now the KB doesn't get removed.

The laptops and desktops are saying they are up-to-date and when I look in WSUS the status says not installed.

Can somebody help us?

Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
12,127 questions
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Accepted answer
  1. it support 106 Reputation points
    2021-10-25T12:39:39.15+00:00

    Hi @Rita Hu -MSFT ,

    Do you already have some test results?

    Kind regards,

    Thijs


7 additional answers

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  1. it support 106 Reputation points
    2021-10-19T07:24:46.557+00:00

    Hi @Rita Hu -MSFT ,

    Thanks for all your help.

    If i am correct the new KB5006670 should fix the problem of KB5005565.
    But if we install this update there are still the same problems.

    Does anybody else also haves this problem?


  2. it support 106 Reputation points
    2021-10-20T05:57:21.27+00:00

    Oke strange, when we remove the new KB5006670 the problems with suspended apps are gone.
    It also looks like that the Approval for removal is not working for this KB, is it possible that you can confirm that?


  3. it support 106 Reputation points
    2021-11-10T10:43:43.26+00:00

    Thank you for all your help @Rita Hu -MSFT , I think it must be something else that suspense the software.

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