Managing personal Outlook.com account settings, security, and privacy
Hi Melissa Davies,
Thank you for posting your question in the Microsoft Q&A forum.
I understand this incident with your Microsoft emails is urgent and is affecting communication with your customers. To get immediate assistance, please contact Microsoft Support through the official channel below so an agent can review your account and help resolve this as quickly as possible:
Visit the official Microsoft Support page:
- https://support.microsoft.com/contactus
- In the search box, type a short description of your incident (for example: “Email not being delivered”) and press Enter.
- Click Get Help.
- Sign in with a Microsoft account.
- Scroll down and select Contact Support.
- You will see options to choose your product and category.
- Please select the options that best match the incident you are facing.
- Then choose Chat with a support agent in your web browser or any available callback/chat option.
- Provide the support agent with a clear description of what is happening so they can assist you quickly.
Please note that this is a user-to-user support forum. Moderators, contributors including external Microsoft employees cannot directly intervene in Microsoft product features or access back-end systems. Our role is limited to providing technical guidance on reported issues, requests, or ideas only.
Thank you for your understanding.
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