Using New Outlook on Windows for personal email, calendar, and contact management
Hi Ian Smith,
Welcome to Microsoft Q&A.
New Outlook can’t import a Windows Live Mail contacts database directly, you’ll first need to export your contacts to a CSV file, then import that CSV into People (Contacts) in New Outlook.
Step 1 (Windows Live Mail): Contacts > Export > Comma Separated Values (.CSV).
Step 2 (New Outlook): People > Manage contacts > Import contacts > select your CSV.
If contacts import but look blank: Outlook uses the CSV column headers to map fields. Windows Live Mail may label the email column as “E-mail Address,” which may not map automatically. Open the CSV and rename headers if needed (for example, “E-mail Address” to “Email” or “Email Address”), then import again.
UTF-8 tip (Excel): When saving your edited CSV in Excel, select CSV UTF-8 (Comma delimited) from the Save as type dropdown to keep special characters intact.
If you run into any issues during import, please reply with a screenshot of the CSV headers so we can troubleshoot this further.
Please let me know if this proves useful to you, or if you would like further assistance.
I'm looking forward to your reply.
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