Why does my Intel Core i7-7700 that does have the TPM chipset not qualify for Windows 11?

Chuck Pearce 106

MY fully defined processor type is as follows:
Intel(R) Core(TM) i7-7700 CPU @ 3.60GHz 3.60 GHz.

According to the published Windows 11 minimum hardware requirements and tables, this CPU should be acceptable. However, Windows PC Health Check is flagging this CPU as not qualifying. Please advise.
Thanks

Connie Williams 36 Reputation points

2021-10-08T12:46:46.213+00:00

The vbs (virtual software) Microsoft couldn't find a way around it to make it work with win11. Which some people use with their Virtual Hardware and some like myself don't even use and it's turned off. It should be plausible to work for win11 even with a built pc. I have the same intel core i7-7700 along with 1060 graphics, strix z270f gaming motherboard. TPM 2.0 turned on which is built into processor and Asus has intergrated their motherboard to run win11 as well as graphics card. So like everyone says Microsoft is pushing everyone to buy new computers. With chip shortage prices are way up and like many of us really can't afford the new pcs. I say wait it out and see if Microsoft gives in and finds a way for the vbs to work with win 11.
Ryan Andreozzi MCMXLVII 21 Reputation points

2021-10-17T16:44:36.387+00:00

I have a windows 10 alienware laptop with a 7th gen i7 7700HQ WITH TPM 2.0. There is no reason why my laptop cannot upgrade to Windows 11. It should fully support it. Not to mention the processor is the only reason it wont let me upgrade according to microsoft.
Alan Wells 1 Reputation point

2021-10-19T00:49:53.477+00:00

It isn't as if it can't work on an i7-7700. I had the Insider Preview running on my box for a couple of months. There were some things I didn't like so I formatted and reinstalled Win 10. I just ran the compatibility checker and it says not compatible now because if my 7700
Nick Karletsos 6 Reputation points

2021-11-15T10:40:03.733+00:00

In my understanding, the Software and the hardware industry have always walked holding hands. A software update, like windows 11 "requires" new hardware or you need to have this spec to run this software kind of thing. Not sure though how this helps with the lack of chips for computers and not just around the world.
John Fletcher 1 Reputation point

2021-12-14T19:26:15.187+00:00

I have been a loyal customer of Microsoft since I had my first computer - can't remember the year but it was Windows 95 I think.
My current PC is only three years old.
Caught in this fiasco where older generation processors are compatible for W11 upgrade but my - Intel i7-7700 is a disappointment.
Okay - I can run W10 with support for another 2 years.
That makes for an enforced retirement after 5 years.
In home use that is no hours whatsoever. - or in business for that matter.

Are Microsoft not buying into the business of saving the planet ?

I have never bent towards the switch to a Mac - but it seems most likely I will be shortly.
Anonymous

2021-12-15T18:57:26.577+00:00

MS will likely be singing another toon, when 2025 arrives. Lawsuits, government intervention, and stock prices plummeting. All of a sudden those genius programmers will figure out a way to make our machine compatible. Whoops, I forgot this discussion is closed.
Steve King 1 Reputation point

2021-12-16T00:02:19.17+00:00

did you check for bios update?

The following list of Alienware laptops has been tested for upgrade to Windows 11. If your computer model is not listed, Dell will not test the device, and drivers will not be updated for that model.

Alienware Area-51m
Alienware Area-51m R2
Alienware m15
Alienware m15 R2
Alienware m15 R3
Alienware m15 R4
Alienware m15 Ryzen Edition R5
Alienware m15 R6
Alienware m17
Alienware m17 R2
Alienware m17 R3
Alienware m17 R4
Alienware x15 R1
Alienware x17 R1
KEVIN COLE 6 Reputation points

2022-03-17T01:40:30.733+00:00

Having same problem,my CPU is in the list but my health check tells me it is not compatible,everthing else checks out ok.
HM 6 Reputation points

2022-04-19T04:59:51.647+00:00

I also have a desktop i7-7700k with 64GB RAM and 2TB SSD on a Gigabyte MB with TMP 2.0 enabled so should be able to run Win11.

The virtualisation systems VBS has never been used on my system, nor will it be.

I've added feedback to the MS system to ask why the i7-7700 is not supported, so if you want to share and upvote the link it might help us all?

My i7 laptop upgraded to Win11 without issue, 32GB HP Omen 15.

https://aka.ms/AAgooq6

Cheers.
Andy Lo 36 Reputation points

2022-05-26T08:24:48.98+00:00

This is ridiculous "1 gigahertz (GHz) or faster with two or more cores on a compatible 64-bit processor or system on a chip (SoC)".
I don't know why Microsoft does not acknowledge i7-7700 as a compatible CPU, where as an i3-8x is?
I reckon it's just to reduce the number of CPUs they need to test against.
Andros Morell 0 Reputation points

2023-04-19T17:11:46.7133333+00:00

actually thats not true both Microsoft and Intel supported the i7 7th gen for a surface pro and will work on some laptops by dell its the i7-7820hq and yes the i7 7700k and the 7700T will also work if it still has a Bios Update and you dont need to use PC Health try another app its called WhyNotWin11 and here is where people comes with the problem your trying to do an upgrade from Win10 to Win11 so this is the way to do this and its no hack! go to Microsoft and Download the Media Creation Tool and get yourself a USB2.0 or USB3.0 Flash drive 8GB or 16GB and make a USB OS of Win11 now make sure to know first what Windows 10 you have like Home Pro x64Bit and what you do is stick in the USB 2.0 or 3.0 8-16GB OS that you made and when it asks upon the license registration it has a blue link like change options and click on the bottom where dont do updates and drivers and such, and make a clean install of the version of Win11 home or Pro that was originally of Win10 version, Microsoft will install generic drivers to get you going so when upon going through Win11 installation installer it will ask you for your Internet connection and then it will ask for a Microsoft account, theres video on youtube that shows you how to bybass that to still have a Local Account or use your Microsoft account and then go through the process and turn of all the private settings that they offer and once your in to your New Windows 11 Home or Pro or other Versions then go to your Motherboards Website and Download all your Drivers and then go to Windows Updates and then get all your Updates it wont say nothing about not meeting the System Requirements it will support everything if you have a Bios Update even of year 2020 and higher install it and it will allow you with the Bare Minimum and but you have to have UEFI, Secure Boot enabled, 4GB Ram or higher, even if you have TPM 1.2 theres most likely an Update or From Bios Upgrade that TPM will be supported for 2.0, when windows 11 was just started they did it with TPM 1.2 so guess what it will accept it! its just Intel and AMD with Microsoft that they just want people to go and Buy New Machines, cause Intel and AMD dont want to support any more Bios Update on anything 6th gen and older and thats really not True i have a Machine with an Intel 6th Gen CPU it meets everything except the CPU but a clean install of win11 and you make sure to not download the updates and drivers when you start the installer it skips all of that and the systems requirements but you can keep a copy of all your drivers on a flash drive the only hassle is that when you want to go from Win11 21H1 over to Win11 22H2 and so forth you have to do the Upgrade to Install and do a clean install and when you go to Windows Updates it will update just about everything except the CPU and you can keep using your Win8 or Win10 driver for your CPU for Win11 but soon theres another Windows Coming out with Win12 due to Win10 will expire on 2026 unless Microsoft will support it for another 5yrs we dont know! maybe Microsoft will allow Windows 12 to support 6th Gen CPU AMD or Intel at this point but its all about if Microsoft and the Motherboard Makers will even want to allow it, now here is where it should be allowed if you have a Win10 computer of 2015 not an Upgrade from Win7 or Win8, 8.1 that had even the AMD zen 1st Gen and allowed them to be used for Win11 and Win12 that would be fine, trust me when i found out that when Microsoft talked with Intel to allow a Surface Pro that had the i7-7820HQ CPU even in Dell Laptops not all are mentioned But i had one that is also Supported and also supports everything CPU and even Graphics from Intel and a Bios Upgrade and might even support Win12 unless there trying to ditch the old systems and want you to have newer systems etc !
HM 6 Reputation points

2024-01-31T22:19:14.59+00:00

I have a 64GB i7-7700k tower which is running Win-11, and did an in-place upgrade from Win10.
Absolutely no issues, no bluescreens and no crashes of any kind in almost a year of daily use.
Auto-updates are running, Win11 updates are running.
The story about 'non certified' CPUs having issues, for me, is absolutely not true. I did need to enable my BIOS TPM before the system would upgrade, but that was pretty much all that was needed. Have done the same on my Win10 laptop, and also good with Win11 now.
Piyush Prajapati 0 Reputation points

2025-02-08T03:18:29.1066667+00:00

Just check the motherboard that it supports tpm 2.0 or check in bios if it is disabled
Piyush Prajapati 0 Reputation points

2025-02-08T03:19:37.4433333+00:00

I am using windows 11 on Intel Pentium g5400 on gigabyte ga h110m h motherboard

Accepted answer

Limitless Technology 39,931 Reputation points

2021-10-04T10:32:41.407+00:00

Hi there,

You need a minimum 8th generation processor for Windows 11. You can check the below link for the supported Intel processor.

OEMs may use the following CPUs for new Windows 11 devices. New Windows 11 devices must use modern device drivers which have passed the Windows Hardware Compatibility Program for Windows 11 or the latest available modern device drivers based on Declarative, Componentized, Hardware Support Apps (DCH) design principles.

https://learn.microsoft.com/en-us/windows-hardware/design/minimum/supported/windows-11-supported-intel-processors

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3 people found this answer helpful.
Alan Kristensen 21 Reputation points

2021-10-17T04:17:24.16+00:00

It is not just 8th gen and newer. Their own list allows for i7-7800 processors.

Michael R. Harrison 31 Reputation points

2021-10-18T03:05:01.623+00:00

That is really not an answer at all.
The question is as follows:

The problem many are having is that they have, according to this list
a supported processor, but can't upgrade because of the software saying
the only thing keeping them from upgrading is the processor and nothing else.

I have a newer I7-7700 quad core processor that is definitely on the supported processor list they provide.

Why does their compatibility program say it is not???????????????

Looking at the list again is no help.

I think their compatibility app is defective.

DANIELA 11 Reputation points

2021-10-23T05:31:45.287+00:00

Exactly!! and more than 110 i7 models compatible.

Pope_Innocent_3rd 316 Reputation points

2021-10-26T14:25:04.867+00:00

An i7-7700 is not on the list of supported Intel CPUs and therefore not compatible.
Of course I should work but as you can see here: https://learn.microsoft.com/de-de/windows-hardware/design/minimum/supported/windows-11-supported-intel-processors
Microsoft doesnt allow it.

Anonymous

2021-12-14T17:55:43.63+00:00

I also have a Intel(R) Core(TM) i7-7700 CPU @ 3.60GHz 3.60 GHz. I've verified my TPM is version 2.0 and "ready for use"
.However, my CPU is not compatible with w11. Further, Intel 7th generation CPUs i7-7800X, i7-7820HQ, and i7-7820X are on the compatible list. The i7-7700 must have been very popular to have Intel exclude it from the MS W11compatibility list?

KEVIN COLE 6 Reputation points

2022-03-17T01:43:47.52+00:00

I checked the list and i7-7700 CPU is in the list,what I have found is that when you go to another site you get different results.

HM 6 Reputation points

2022-04-19T05:01:04.82+00:00

Log a note with the Feedback Hub, or upvote one that's the same issue

https://aka.ms/AAgooq6

Cheers.

DANIELA 11 Reputation points

2022-05-27T20:13:39.277+00:00

I installed 3 months ago from a usb W11 on my I7-7700 machine and everything is fine. The W11 is updated correctly, So far so good.

Gerid Adams 5 Reputation points

2024-01-04T01:46:39.8533333+00:00

Is it me or do people just lack the understanding of a question these days? Is there some incentive for posting stuff?

There should be a disincentive to keep people from basically rephrasing questions that are asked.

Yes. People are well aware of the compatibility list. Hence, knowing their 7700 isn't supported. The question is...WHY.

Brian Malatt 0 Reputation points

2024-12-16T02:36:26.2966667+00:00

You can bypass the CPU requirement by using the following RegEdit. The comptuer may have issues like blue screen or data loss if the CPU is not supported.

In the Registry Editor, navigate to the following path: HKEY_LOCAL_MACHINE\SYSTEM\MoSetup

Right-click on "MoSetup" and select "New" > "DWORD (32-bit) Value".

Name the new value AllowUpgradesWithUnsupportedTPMOrCPU.

Double-click on the newly created value, set the numeric data to 1 and make sure the base is Hexadecimal.
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13 additional answers

Sam of Simple Samples 5,546 Reputation points

2021-10-02T19:35:01.22+00:00

What TPM version does the processor have? See Enable TPM 2.0 on your PC. Probably your processor does not have TPM 2.0.
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Chuck Pearce 106 Reputation points

2021-10-03T00:50:27.133+00:00

According my Windows Security Details record, I am running with TPM 2.0.

Myleeha 11 Reputation points

2021-10-05T11:21:03.927+00:00

I have a system with Core i7-7700 together with activated secure boot and TPM 2.0 and it runs fine. I see no technical reason why Windows 11 wouldn´t run on it. But according to requirements, it seems that there must be a huge difference between the 8. generation and the 7. generation of Intel processors.
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Kapil Arya 8,546 Reputation points Volunteer Moderator

2021-10-03T13:00:38.85+00:00

However, Windows PC Health Check is flagging this CPU as not qualifying

This is because Intel Core i7-7700 is not compatible for Windows 11, according to Microsoft. It is not on list of supported processors:

https://learn.microsoft.com/en-us/windows-hardware/design/minimum/supported/windows-11-supported-intel-processors

AFAIK, you may be able to upgrade manually, but you may not receive updates for Windows 11.
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Ernad Hadzic 1 Reputation point

2021-12-18T09:31:13.523+00:00

https://learn.microsoft.com/en-us/windows-hardware/design/minimum/supported/windows-10-21h2-supported-intel-processors

obviously you looked in the wrong section champ here you go SCROLL SLOWLY.

Docs 16,226 Reputation points

2021-12-18T11:50:52.617+00:00

ErnadHadzic-6006 ,
·

For computers with Windows 10 > view the Windows 10 supported list
Windows 10 21H2 Supported Intel Processors
https://learn.microsoft.com/en-us/windows-hardware/design/minimum/supported/windows-10-21h2-supported-intel-processors

For computers with Windows 11 > view the Windows 11 supported list
Windows 11 supported Intel processors
https://learn.microsoft.com/en-us/windows-hardware/design/minimum/supported/windows-11-supported-intel-processors

Ron 1 Reputation point

2022-02-13T21:46:45.727+00:00

Wow bud seems like you need to READ SLOWLY before you provide the wrong list.
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Limitless Technology 39,931 Reputation points

2021-10-04T10:28:44.357+00:00

Hi there,

You need a minimum 8th generation processor for Windows 11. You can check the below link for the supported Intel processor.

OEMs may use the following CPUs for new Windows 11 devices. New Windows 11 devices must use modern device drivers which have passed the Windows Hardware Compatibility Program for Windows 11 or the latest available modern device drivers based on Declarative, Componentized, Hardware Support Apps (DCH) design principles.

https://learn.microsoft.com/en-us/windows-hardware/design/minimum/supported/windows-11-supported-intel-processors

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TIMMII 56 Reputation points

2021-10-05T02:14:27.31+00:00

No one seems to answer the question of WHY.

Yes, we know that I7-7700 is not listed as compatible. BUT WHY it is not listed? It has all functional/security requirements and has enough computing power to run. Fun fact, some older Surface with the same gen7 processor is compatible.

WHY I7-7700 is not on the compatible list?
Exactly in what way that make the ship incompatible?

Matias Henschel 31 Reputation points

2021-10-05T13:18:30.663+00:00

I have the exact same processor and have asked myself the same question.
Apparently it has to do with VBS (hardware virtualization). There are some specific set of features which are not existent in 7th gen Intel processors.

This post on reddit gives a better explanation on why it is not supported.

Norbert Rivera 11 Reputation points

2021-10-06T21:33:47.48+00:00

I'm in the same situation and also i don't know why ,the only thing i know is that upgrading to a highter processor is very expensive.

Anonymous

2021-10-07T07:34:06.17+00:00

I have the same problem. A pc with only 3 years old and an i7-7700 cpu@3.60GHz. A 2,000 euro pc!! It didn't pass either.
Shame what Microsoft is trying to do. In my opinion it's just to "force" people to buy new computers or processors.
There are already videos on youtube where people went around Microsoft and installed Windows 11 on an obsolete pc, and they work without error. So an i7-7700 doesn't pass, it's at least an anecdote. I sincerely hope that good feeling prevails and Microsoft revises the list.

Anonymous

2021-10-07T12:08:26.963+00:00

Because this is an effort to force you to buy a NEW machine. There is no other possible reason.

Anonymous

2021-10-07T12:44:57.293+00:00

Pc OMEN BY hp dESCTOP pc880
16G RAM
Nvidea Gforçe GTX 1070 (8g)
Intel (R)Core(TM) I7-7700CPU@3.60GHz
system board-8308 1.0
BIOS-F.17
WINDOWS 10 home 64 bts version; 19043.1266

When that doesn't meet the requirements, what will you do? I see the list of processors compatible with windows 11 right below this one. Impossible to understand...

cookeydownunder 26 Reputation points

2021-10-12T04:57:25.63+00:00

More bullshit from Microsoft, I am an Insider and it says the same thing.

cookeydownunder 26 Reputation points

2021-10-18T04:48:20.373+00:00

Since Microsoft has created this problem for obviously thousands of people all over the planet, they can supply the desired parts needed.
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Anahaym 496 Reputation points

2021-10-18T23:32:30.443+00:00

FYI - TPM is not a part of a CPU. It is a separate chip on your motherboard.
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