Need help allowing my child to add a friend minecraft

Question

Need help allowing my child to add a friend minecraft

Jasper Sallak 10

I have a parent account and a child account in Microsoft Family Safety that is used for the child's Windows 11 PC. Minecraft is installed on the PC. The child wants to add a friend in Minecraft. I am unable to access multiplayer in Minecraft, because Family Safety does not control multiplayer access and Xbox Family does this. I added my parent account to Xbox Family, but cannot add my child's Family Safety account to Xbox Family.

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3 answers

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Answer 1

Carl-L 20,460 Microsoft External Staff Moderator

Hello Jasper Sallak,

Welcome to Microsoft Q&A forum.

I understand that you'd like to know how to let your son send friend request on Minecraft. If he is in your Microsoft account family group, you will need to change his Xbox profile privacy settings.

Go to xbox.com/privacy and log in with the parent account.
Find your child's gamertag in the profile list and select it.
Switch to "Windows 10 and Xbox Online privacy settings.
Make sure "... can join multiplayer games", "... can send friend request" and "... can join cross-network play" is set to Allow.
Scroll down and click "Submit" to save the change.

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Carl-L 20,460 Reputation points Microsoft External Staff Moderator

2026-02-04T13:07:21.56+00:00

Hello Jasper Sallak,

Just checking in to make sure that you have received my reply. Please let me know if you have any updates.
Jasper Sallak 10 Reputation points

2026-02-15T19:13:48.3766667+00:00

Unfortunately, your guidance does not work correctly. I am unable to add the child account to xbox family, because the process fails upon recognizing that the account already exists in microsoft family safety account. The xbox family app "add child" process suggests deleting the account from the microsoft family app first, before adding it to xbox family app.

This whole experience is kafka-esque.

I am unwilling to remove my son's account from microsoft family, because doing so would undo all the work of establishing it as a parent-managed account on the PC used by our son.
Carl-L 20,460 Reputation points Microsoft External Staff Moderator

2026-02-16T13:17:43.9733333+00:00

Hello Jasper Sallak,

Thanks for getting back to me.

Can you please show me what it says so I can check for you? Please remember to remove all personal information before posting.

Additionally, can you please tell me what you see when you go to xbox.com/privacy and log in with the parent account?

I'm waiting for your reply.
Carl-L 20,460 Reputation points Microsoft External Staff Moderator

2026-02-18T12:53:29.9066667+00:00

Hello Jasper Sallak,

It's been a while since we last heard from you. May I know if you still need further assistance in this?

Any feedback is appreciated.

Answer 2

Jasper Sallak 10

In xbox Family app, it will not accept use of child's existing outlook.com email that is used in Family Safety app. The Xbox Family app insists on a unique account.

Why must I create two separate child accounts, one for Family Safety and one for Xbox Family?

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Answer 3

Eee 0

Pls

Wowwwwww

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