Name correction request

Question

I accidentally entered an incorrect legal name during the certification registration process. I kindly request your assistance in correcting this at the earliest.

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Moderator: Moved from Azure

Answer 1

To update your legal name, follow these steps:

1. Ensure you are logged in to the Learn profile you want to update.
2. In the top-right corner, click the Profile icon and select Settings from the drop-down menu.
3. Scroll down to find the Legal Name option. Enter your first, middle, and last name exactly as they appear on your government-issued ID.
4. Check the box to confirm that you acknowledge the changes.
5. Click the Save button to submit your updates.

If you encounter any errors or need to contact Microsoft Support or a human support team, please use the link below: https://support.microsoft.com/en-us/contactus/

Let me know if this answers your question or resolves your issue - I’ll be happy to help further.

Answer 2

To correct your legal name in the certification registration process, you will need to contact Microsoft support. Here are the steps you can follow:

1. Ensure you are logged into the Learn Profile associated with your certification.
2. Go to the settings in your profile.
3. Follow the instructions for updating your legal name.
4. If you encounter any issues or see messaging asking you to contact Certification Support, please file a ticket with the Credentials Support team for assistance.

This process is necessary because your legal name must match the name on the government-issued ID you will present at your exam appointment.

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References:

• How to contact support
• Managing your Microsoft Learn profile settings