how to add unread folder in outlook 365

Question

i am using outlook 365 and have one pst file but there is no unread folder. I would like to add unread folder in outlook 365

Answer 1

Hi @Salman Saeed

Thank you for reaching out to our Q&A forum.

May I know you are using Classic Outlook or New Outlook?

For Classic Outlook, you can create a search folder with the criteria set to "unread". This folder will return all the unread emails in that PST file.

Here I have a PST file, I will right click on Search Folder, choose New Seach Folder.

Scroll to the bottom and choose Create a custom Search Folder > Choose > Criteria > Set the criteria like below (Only items that are Unread) > Then click Save.

Now it will show a folder that only return unread items.

However, New Outlook is web-based (OWA-backed) and does not Search Folder in PST file. You still can add a search folder for primary mailbox, just not in your PST.

I hope this information helps.

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Answer 2

Outlook 365 does not have a specific "Unread" folder feature like some other email clients. However, you can easily view all unread emails by using the Search feature. Here’s how you can do it:

1. Open Outlook 365.
2. In the search bar at the top, type is:unread and press Enter. This will filter your emails to show only unread messages.
3. You can also create a Search Folder for unread emails:
   • Right-click on Search Folders in the navigation pane.
   • Select New Search Folder.
   • In the dialog that appears, scroll down and select Create a custom Search Folder.
   • Click on Choose and give your folder a name (e.g., "Unread Emails").
   • Click on Criteria and set the condition to show unread items.
   • Click OK to create the folder.

This way, you can easily access all unread emails in one place without needing a dedicated "Unread" folder.