Outlook displaying status as Appear Away(whitebox)

ITBuddy 1 Reputation point
2021-10-05T06:02:02.133+00:00

My company uses Teams and Skype.
User reported that she's available on Teams and Skype but on Outlook 2016 she appears away (white box instead of green box).

I had to do some digging and research to find out this is an existing bug.
Below are the changes I made in registry.
Green box appears next to users name in outlook when user is working. Hope this helps everyone.

HKEY_CURRENT_USERS/Software/IM Providers/Teams

Change default value to Teams.
Once you update, restart machine.

137663-image.png

137589-image.png

137624-image.png

137661-image.png

Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
4,901 questions