Hi @TSP
Thank you for posting your question in the Microsoft Q&A forum
Regarding your issue, this code is a status indicator used when the software and the operating system need to be synchronized to support the new 2025 features.
Here are a few steps you can try:
- Repair the WebView2 Runtime
- Open your Settings (Gear icon) and go to Apps.
- In the search bar, type "WebView2".
- Click on Microsoft Edge WebView2 Runtime, select Modify, and then choose Repair. (This requires an internet connection).
- If you don't see it listed, you can download it directly from Microsoft's official site (look for the "Evergreen Bootstrapper").
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- Restart your computer and try launching H&R Block again.
- For more details, please refer to: Repair apps and programs in Windows
- Check Your Windows 10 Version
- Go to Settings > Update & Security > Windows Update.
- Click Check for updates. Ensure you are updated to version 22H2.
3. Administrative Permissions
- Right-click the H&R Block desktop shortcut.
- Select Properties, go to the Compatibility tab.
- Check the box for "Run this program as an administrator."
- Click Apply and try opening it again.
Hopefully it will help work with your issue and if you have any other questions or need further assistance, feel free to ask.
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